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marc21Aug 16, 2025
Why does my Dreame H12S charge slowly?
- AAngel FrenchAug 17, 2025
If your Dreame Vacuum Cleaner charges slowly, the battery's temperature might be too low or too high. Wait until the battery's temperature returns to normal.
To Next PageTo Next PageWhy does my Dreame H12S charge slowly?
If your Dreame Vacuum Cleaner charges slowly, the battery's temperature might be too low or too high. Wait until the battery's temperature returns to normal.
Why my Dreame Vacuum Cleaner does not work?
Your Dreame Vacuum Cleaner might not be working because the battery is out or low. Fully charge it before use. Also, make sure the appliance is not in the upright position; recline it backwards. A blockage could activate the overheat protection mode, so clear any blockages and wait for the temperature to return to normal. Check if the Used Water Tank is full and empty it if needed. Lastly, ensure all parts are properly installed.
Why is the suction power of my Dreame H12S Vacuum Cleaner weak?
If the suction power of your Dreame Vacuum Cleaner is weak, the filter may be clogged, so try cleaning it. Also, the suction inlet or tube might be blocked by a foreign object. Clean the tube and the suction inlet to resolve this.
What to do if self-cleaning fails on Dreame Vacuum Cleaner?
If self-cleaning fails on your Dreame Vacuum Cleaner, the brush roller may be jammed by large debris. Open the brush roller cover to check and clean the brush roller. Also, make sure the appliance is being charged before self-cleaning and that it is placed onto the charging base properly. Self-cleaning can only be enabled when the appliance is charging and the battery level is more than 20%.
Why is my Dreame Vacuum Cleaner motor making a strange noise?
If your Dreame Vacuum Cleaner's motor is making a strange noise, it could be due to too much used water in the Used Water Tank. Empty the Used Water Tank to resolve this. Alternatively, the suction inlet might be blocked; clear any blockage in the suction inlet.
What does it mean when the dust concentration indicator is solid red on Dreame H12S Vacuum Cleaner?
If the dust concentration indicator on your Dreame Vacuum Cleaner is solid red, the dirt sensor may need cleaning. The dirt sensor is in the tube, so follow the tube cleaning instructions. It could also indicate that the cleaning solution concentration is too high; dilute the cleaning solution with water at the recommended ratio. Using a third-party cleaning solution can also cause this issue due to excessive foam; only use the officially-approved cleaning solution.
Why does my Dreame H12S vent leak water?
If the vent leaks water on your Dreame Vacuum Cleaner, a collision or sharp pull may have caused water to enter the motor. Gently move the appliance back and forth while it is turned on. Also, ensure the filter is completely dry after cleaning before use.
Why doesn't the display screen light up while charging my Dreame H12S?
If the display screen of your Dreame Vacuum Cleaner does not light up while charging, ensure the charging base cable is plugged into the electrical outlet. Also, make sure the appliance is placed onto the charging base properly.
What to do if no water is coming out of Dreame H12S?
If no water is coming out of your Dreame Vacuum Cleaner, the Clean Water Tank may not be properly installed or the water level may be insufficient. Re-install or fill the Clean Water Tank.
Why is there poor drying performance or strange noise while drying my Dreame H12S Vacuum Cleaner?
If you experience poor drying performance or strange noise while drying with your Dreame Vacuum Cleaner, the air outlet and air inlet of the charging base may be blocked. Check and clear any blockage of the air outlet and air inlet.
General| Brand | Dreame |
|---|---|
| Model | H12S |
| Category | Vacuum Cleaner |
| Language | English |
Lists all components included in the product package for initial setup.
Details and labels all parts of the Wet and Dry Vacuum cleaner.
Explains the components and connections of the charging base.
Details the icons, indicators, and error messages shown on the display screen.
Instructions for removing, filling, and re-installing the clean water tank.
Guidance on adding the recommended cleaning fluid to the clean water tank.
Steps to initiate the cleaning operation by reclining the appliance and pressing the power switch.
How to switch between Auto, Turbo, and Suction modes for different cleaning needs.
Procedure for emptying and cleaning the used water tank after use.
Steps to perform an automatic self-cleaning cycle using the dedicated button.
General recommendations for maintenance, storage, and part replacement.
Detailed steps for removing, cleaning, and re-installing the brush roller assembly.
Instructions for cleaning the used water tank and its filter.
Guidance on cleaning the internal tube and the dirt sensor with a wet cloth.
Troubleshooting steps for when the appliance fails to dispense water.
Solutions for issues related to water leakage from the appliance vents.
Diagnosing and resolving problems with the self-cleaning function.
Addressing issues with drying performance and unusual noises during drying.
Explanation of error icons displayed on the screen and their corresponding solutions.
List of error codes, their possible causes, and recommended solutions.
