dreo Macro Pro - Troubleshooting; Filter Issues; General Operational Issues

TROUBLESHOOTING
Related to the Filter
Where can | buy a
new filter?
I changed the filter,
but the Filter
Change Reminder is
still on.
The Filter Change
Reminder has not
turned on for a long
period of time.
Related to Use
Why is my air
purifier not working?
Please purchase from Dreo official website:
www.dreo.com.
The Filter Change Reminder will not
automatically reset. Please press and hold
the @ Filter Reset button to reset the
reminder, the indicator will turn off after
reset.
There are several factors that can impact
the filter life, including the indoor air quality
level, length of operation and particle
density in the air. If your room has a better
air quality level and / or you don't use your
air purifier often, the reminder will take
longer to light up.
Check if the power is connected, the power
cord is damaged, or the electrical outlet is
powered,