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EN
EN
PROBLEM SOLVING
In the event of problems, consult the table below
Problem Possible cause Solution
No vapour. Using the wrong kind of
water; e.g. tap water with
a high mineral content.
Use distilled or puried
water.
No water in the water
reservoir.
No or abnor-
mal vapour.
The de
vice needs to
be cleaned. Essential
oils are sticking to the
ultrasonic plate.
Clean the device as ad-
vised in the instructions
with clean water and
clean the ultrasonic plate
with a cotton bud.
The water level is higher
than the maximum
levels.
Clean the device and ll
with water to the halfway
mark. Add more water
once the device starts to
produce vapour.
Remove the excess
water and restart the
device.
USB cable is not proper-
ly connected.
Chec
k that the USB ca-
ble is properly connected
to the energy source.
Device does
not stop, even
if the water
reservoir is
empty.
Water level indicator
is dirty.
Clean the device as ad-
vised in the instructions.
Make sure in particular
that the ultrasonic plate
is properly cleaned.
No vapour
diffusion. The
devise sprays
water.
Water is too cold. Replace the cold water
with warmer water.
PROOF OF GUARANTEE FORM
Ultrasonic Aroma Diffuser:
Guarantee
Guarantee period
(
2 years after purchase)
DAY MONTH YEAR
Name
& ad-
dress
Phone
Shop
stamp
Repair
note
- We hereby declare that this diffuser
has been checked and found t for
use.
- If this product becomes defective
when used normally in accordance
with the user instructions, it will be
repaired free of charge during 1
year after purchase.
- This 1 year guarantee in no way
limits the legal guarantee of the
purchaser.
- The personal information (name,
address, etc.) on this proof of
guarantee form must be correct
and valid. The address given will
be used as the correspondence
address for all matters relating to
the guarantee.
If the diffuser becomes defective
during the guarantee period,
the complete appliance and all
accessories, together with these user
instructions and the guarantee form,
must be returned for free repair to the
shop where the purchase was made.
The right to free repair will not apply
in the following cases, even if the
product is still under guarantee:
1. The problem occurred more than a
year after purchase.
2. The proof of guarantee form, the
shop stamp or any other evidence
of payment cannot be produced to
validate the date of purchase.
3. There are indications that the date,
text or gures of the above have
deliberately been changed.
4. The problem was caused by re,
earthquake, storm, ood, salt erosion,
war or other disasters.
5. The problem was caused by the
diffuser falling or being dropped, by
the wrong use of water or by any other
clear form of misuse.
6. In cases of contamination or external
damage.
Siemenslaan 11, 8020 Oostkamp, Belgium
Tel : +32 50 28 92 30 – Fax : +32 50 37 57 11
www.drop-diffusers.com
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