About the Remote Modes
If you have multiple DStv Exploras in your home, or
even in the same room, you need to set the remotes
(and the DStv Exploras) to different “modes”, so
that commands sent from one remote, won’t be
picked up by the other decoder.
This remote has 3 modes and can be set to mode
1, 2 or 3 (the default is mode 1).
Each time you press a button, the STANDBY
button will light up. The colour tells you which mode
the remote is in.
I think the battery is dead. How can I
check?
Press the DStv button. If the STANDBY
button lights up, the batteries are working.
How do I know if the remote is broken?
Press the DStv button. If the STANDBY
button does not light up, the remote is either
broken or needs new batteries. If you put in
new batteries and the STANDBY button still
does not light up when a button is pressed,
you will need to replace the remote. This
remote has a 12-month warranty from the
date of purchase. Please take it to your nearest
MultiChoice Service Centre or Agency together
with your proof of purchase.
If your remote is older than 12 months, you
can buy a new one at any MultiChoice Service
Centre or Agency.
Nothing happens when I press a button
(the DStv Explora does not respond).
Firstly, check that the remote is working by
pressing the DStv button. If the STANDBY
button lights up, the batteries are working.
Now check the colour of the STANDBY button
when any button is pressed :
If it’s red, the remote is in mode 1
If it’s green, the remote is in mode 2
If it’s orange, the remote is in mode 3
Change the mode of the remote and try again.
Your DStv A7 remote is programmable and can
be used to :
• Switch your DStv Explora and other audio/
visual equipment on or off in a predefined
sequence
• Control other audio/visual equipment
Please visit dstv.com for full information,
including step-by-step instructions.
Advanced Options
6 7 8 9
DStv REMOTE
USER GUIDE
(A7 MODEL)
Backlighting is automatically activated each
time you pick up the remote or when you press a
button. It automatically switches off (times out)
when the programmed number of seconds has
passed (the default is 3 seconds).
To program the backlight timing, follow these
steps :
• Press and hold STANDBY and HELP
simultaneously for more than 3 seconds
• The STANDBY button will give 2 short red
blinks
• Now press the required number*
• The STANDBY button will give 1 red blink
• Press OK
* Press 0 to disable backlighting
Press 1 to set the timeout to 3 seconds
Press 2 to set the timeout to 6 seconds
Press 3 to set the timeout to 9 seconds
Press 4 to set the timeout to 12 seconds
Press 5 to set the timeout to 15 seconds
Press 6 to set the timeout to 18 seconds
Press 7 to set the timeout to 21 seconds
Press 8 to set the timeout to 24 seconds
Press 9 to set the timeout to 27 seconds
Backlighting
Mode 1 : Red
Mode 2 : Green
Mode 3 : Orange
To change modes, press and hold the INFO and
BACK buttons. The remote will change to the next
mode, with the STANDBY button confirming the
change by giving 2 blinks in the colour of the next
mode.
To change to the next mode, press and hold the
INFO and BACK buttons again. The remote will
again change to the next mode, with the STANDBY
button confirming the change by giving 2 blinks in
the colour of the next mode.
IMPORTANT
The DStv Explora must be set up to “listen” for the
correct mode. You can do this in DStv Central.
• Press the DStv button
• Go to “Settings”
• Select System Settings
• Select Remote Control
• If the remote is set to mode 1, set mode 2 and
3 to Ignore
• If the remote is set to mode 2, set mode 1 and
3 to Ignore
• If the remote is set to mode 3, set mode 1 and
2 to Ignore
If your DStv Explora is part of an XtraView
setup, please consult with your DStv Accredited
Installer for remote mode settings.
Rechargeable batteries are not
recommended for use with this remote.
*
DStv Catch Up and BoxOffice are available in
selected countries on selected packages and require
payment of the monthly Access Fee.
**
ShowMax on the connected Explora is available in
selected countries. Separate subscription as well as a
monthly DStv Subscription (including payment of the
Access Fee) required. Visit ShowMax.com for more
information, including Terms and Conditions
Troubleshooting
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