Why doesn't my Duraflame 5HM7000-B335 blow warm air?
The air from your Duraflame Electric Heater may not feel as hot to the touch as other heaters due to the larger heater outlet size and higher fan speed, which is normal operation.
Why is my Duraflame 5HM7000-B335 remote not working but the light is on?
If the remote control for your Duraflame Electric Heater is not working, but the indicator illuminates when buttons are pressed, the issue might be due to a poor signal or distance. Operate the remote transmitter at a slow, measured pace, pressing the buttons with an even motion and gentle pressure. Avoid repeatedly pressing buttons in rapid succession, as this may cause the transmitter to malfunction. Also, ensure you are operating the remote at a distance less than 20 feet from the front of the appliance, pointing it at the control panel.
Why does my Duraflame 5HM7000-B335 Electric Heater take so long to heat the room?
Your Duraflame Electric Heater may take a long time to reach the desired room temperature because it is designed to be used as supplemental heating in conjunction with a primary heat source. Also ensure the unit is in a room with proper insulation and remember that it heats up to 1000 square feet. Make sure that the back and sides of the heater are 3 - 6 inches away from the walls for proper air intake. Finally, ensure the unit is plugged directly into the wall outlet and not a surge protector or extension cord.
What to do if my Duraflame 5HM7000-B335 Electric Heater shut off and won't turn back on?
If your Duraflame Electric Heater shuts off and won't turn back on, the manual reset may have been triggered. To resolve this, turn the power to “OFF” and unplug the unit from the wall outlet for 5 minutes. After 5 minutes, plug it back in and operate as normal.
Why does my Duraflame 5HM7000-B335 Electric Heater continue to run after turning off?
It is normal for the Duraflame Electric Heater to continue running for less than a minute after reaching the set temperature or being powered off. This is part of the cool down cycle, and the unit will blow cool air during this time. The duration may vary based on heat time.
General| Model Number | 5HM7000-B335 |
|---|---|
| Type | Electric Heater |
| Heating Method | Infrared |
| Heat Output | 5200 BTU |
| Power | 1500 Watts |
| Power Source | Electric |
| Voltage | 120V |
| Adjustable Thermostat | Yes |
| Overheat Protection | Yes |
| Tip-Over Switch | Yes |
| Remote Control | Yes |
| Timer | Yes |
| Heating Area | 1000 sq ft |
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