What to do if my Duraflame Electric Heater remote control is not working?
First, change the remote batteries. If that doesn't work, operate the remote at a distance less than 20 feet from the front of the appliance, pointing it at the control panel, and press the buttons with a slow, even motion and gentle pressure, as rapidly pressing buttons may cause a malfunction.
Why Duraflame 5HM8000 does not blow warm air?
Due to the larger heater outlet size and higher fan speed of the Duraflame Electric Heater, the hot air will not feel as hot to the touch as other heaters; this is normal operation.
Why is my Duraflame 5HM8000 taking a long time to reach desired room temperature?
This Duraflame Electric Heater is designed to be used as supplemental heating, in conjunction with a primary heat source. Ensure the heater is in a room with proper insulation and remember it heats UP TO 1000 square feet. Also, the back and sides of the heater should be 3 - 6 inches away from the walls for proper air intake, and the unit should be plugged directly into the wall outlet, not a surge protector or extension cord.
What to do if my Duraflame 5HM8000 shut off and won't come back on?
Turn the power to “OFF” and unplug the Duraflame Electric Heater from the wall outlet for 5 minutes. After 5 minutes, plug the unit back into the wall outlet and operate as normal. If the problem persists, contact customer service.
Why does my Duraflame 5HM8000 Electric Heater continue to run after reaching set temperature or powering off?
This is normal operation; the Duraflame Electric Heater will continue to run for less than a minute before shutting down to cool down. Times will vary based on heat time, and the unit will blow cool air.
What to do if the Duraflame 5HM8000 display shows “ ”?
This can happen if the thermostat sensor is broken or disconnected, or if the power cord overheating protection has activated. Unplug the heater, remove the back panel, and check that the thermostat is plugged into the main circuit board. If this doesn't solve the problem, or if the thermostat sensor is broken, contact customer service for a replacement thermostat sensor. Also, check your heater cord and plug connections. Faulty wall outlet connections or loose plugs can cause overheating. Ensure the plug fits tightly in the outlet and check frequently to determine if your plug outlet or faceplate is hot. If so, discontinue use and have a qualified electrician check and/or replace the faulty outlets.
How to clean the filter of Duraflame 5HM8000 to maintain air flow?
Periodically clean the filter of Duraflame Electric Heater by vacuuming.
Why does the Duraflame Electric Heater fan continues to run after turning off the heater?
This is normal operation; the fan will continue to run for less than a minute to cool down the internal components of the Duraflame Electric Heater.
General| Brand | Duraflame |
|---|---|
| Model | 5HM8000 |
| Category | Electric Heater |
| Language | English |
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