DUROMAX XP11000IH User Manual (English)

Questions and Answers:

J
jared57Aug 7, 2025
Why won't my DUROMAX XP11000IH start?
- M
  Michele SmithAug 7, 2025
  Your DUROMAX Portable Generator might not start due to several reasons: * The battery may not be charged: Charge the battery. * The engine switch may be in the “OFF” position: Turn the engine switch to the “ON” position. * There may be stale gasoline or water in the gasoline: Drain the entire system and refill with fresh fuel. * The engine may be out of fuel: Add fuel. * The fuel may be old or contaminated: Change the fuel. * The spark plug may be dirty: Clean the spark plug. * The spark plug may be broken: Replace the spark plug. * The generator may not be level: Move the generator to a level surface. * The oil may be low: Add or change the oil.
E
Edward ShermanAug 17, 2025
What to do if my DUROMAX Portable Generator runs, but there is no electrical output?
- K
  Kimberly JohnsonAug 17, 2025
  If your DUROMAX Portable Generator runs but provides no electrical output, check these potential causes: * The circuit breaker might be in the “OFF” position: Turn the circuit breaker to the “ON” position. * A wiring connection could be bad: Replace the extension cord(s). * A device connected to the generator may be malfunctioning: Disconnect the malfunctioning device.
J
Jasmine SchultzAug 27, 2025
Why does my DUROMAX Portable Generator run, but not support all electrical devices connected?
- L
  Laura MillerAug 27, 2025
  If your DUROMAX Portable Generator runs but doesn't support all connected devices, it could be due to: * The generator being overloaded: Disconnect one or more items to reduce the load. * A device connected to the generator being faulty: Disconnect the malfunctioning device. * The air cleaner being dirty: Clean or replace the air filter.

DUROMAX XP11000IH Specifications

General

Starting Wattage	11000 watts
Fuel Type	Gasoline
Engine Displacement	457 cc
Run Time at 25% Load	12 hours
Engine Type	4-Stroke
Start Type	Electric/Recoil
Outlets	120V 20A

Summary

Introduction

Notice Regarding Emissions

Information about EPA emission regulations for small off-road equipment.

General Safety Procedures

Safety Alert Symbol and Words

Explanation of safety alert symbols and terms like DANGER, WARNING, and CAUTION.

Carbon Monoxide Hazards

Details the dangers of carbon monoxide and safe operating practices.

Heat Hazards

Warning about hot surfaces and precautions to avoid burns.

Flammable Vapor Hazards

Hazards associated with flammable gasoline vapors and safe refueling practices.

Electrocution Hazards

Risks of electrocution and proper grounding and electrical connection procedures.

Button/Coin Battery Warnings

Safety precautions and warnings related to button or coin batteries.

Carbon Monoxide Detector and Automatic Shutoff

Explanation of the CO ALERT system and automatic shutoff feature.

Carbon Monoxide Safety

CO ALERT System Description

Details the function and indicators of the DuroMax CO ALERT system.

CO Detected Status

What happens when dangerous carbon monoxide levels are detected by the CO ALERT.

CO ALERT Maintenance Required

Information on what a yellow indicator light on the CO ALERT system signifies.

Unit and Purchase Information

Serial Number Identification

How to locate and understand the generator's serial number format.

Purchase Receipt Recording

Instructions for recording purchase details for future reference or warranty.

Generator Components

Component Identification Overview

Visual overview and introduction to the generator's main components.

Component Descriptions (1-11)

Detailed descriptions of the generator's numbered components and their functions.

Component Descriptions (12-20)

Further detailed descriptions of the generator's control panel components.

Package Contents

Included Accessories and Tools

Lists and describes the tools and accessories provided with the generator.

Generator Setup

Setup Preparation Overview

Overview of the importance of proper generator setup for safe operation.

Step 1 - Connect the Battery

Step-by-step guide for connecting the generator's battery.

Step 2 - Adding Oil

Detailed instructions for filling the generator with the correct engine oil.

Step 3 - Adding Gasoline (Optional)

Procedure for adding gasoline to the generator's fuel tank.

Step 4 - Grounding the Generator

Instructions and importance of properly grounding the generator.

High Altitude Operation Considerations

Guidance on operating the generator at high altitudes and performance impacts.

Starting the Generator

Preparation for Starting

Reminder to review generator setup procedures before starting.

Step 1 - Check the Oil

Procedure for checking the engine oil level before each use.

Step 2 - Check the Gas Level (Optional)

How to check the gasoline fuel level in the tank.

Starting the Generator Using Gasoline

Step-by-step guide to start the generator using gasoline fuel.

Starting the Generator Using Gasoline (Cont.)

Final steps for starting the generator with gasoline, including turning on the main breaker.

Starting the Generator Using Propane

Steps for connecting propane and starting the generator with propane.

Starting the Generator Using Propane (Cont.)

Final steps for starting the generator with propane, including turning on the main breaker.

Propane Starting Safety and Shutdown

Safety warnings for propane use and shutdown procedures.

Starting the Generator Using Recoil Start

Procedure for starting the generator using the manual recoil pull start.

Starting the Generator Using Recoil Start (Cont.)

Final steps for recoil start, including caution about handle release.

Starting the Generator Using Remote Start

Instructions for starting the generator using the remote start function.

Starting the Generator Using Remote Start (Cont.)

Final steps for remote start, including pressing the start button twice.

Using the Generator

Preparation for Operation

Reminder to review generator setup procedures before using.

AC Usage and Wattage Requirements

Understanding AC usage, rated/surge wattage, and calculating load.

Appliance Wattage Chart

Chart showing typical wattage requirements for various appliances.

Connecting the Generator to a Home

Options for connecting the generator to a home's electrical system: interlock kit, transfer switch, extension cords.

Connecting a Load to the Generator

Steps for plugging in devices, turning on breakers, and starting appliances.

Choosing the Right Power Cord

Table for selecting appropriate power cords based on amperage, wattage, and length.

Using the Digital Multimeter Display

Explanation of the generator's control panel display readings.

Low Idle Usage Features

How to use the low idle feature for fuel efficiency and noise reduction.

Using the Battery Tender

Procedure for connecting and using the battery tender for storage.

Using the DC Output for Charging

Instructions for using the DC output to charge external batteries.

Stopping the Generator

Preparation for Shutdown

Overview of recommended shutdown procedures for various fuel types.

Shutting Down the Generator On Gasoline

Step-by-step guide for safely shutting down the generator when using gasoline.

Shutting Down the Generator On Propane

Procedure for safely shutting down the generator when using propane.

Shutting Down the Generator With the Remote

Instructions for shutting down the generator using the remote control.

Maintenance and Care

Importance of Regular Maintenance

Explanation of why proper maintenance is essential for generator longevity.

Maintenance Schedule Overview

Table outlining recommended maintenance tasks and their service intervals.

Break-In Period Procedures

Recommended steps for the initial break-in period of the generator.

Maintenance Log Instructions

Guidance on how to use the maintenance log to track service.

Checking the Oil Level

Detailed steps for checking the engine oil level.

Changing the Engine Oil

Step-by-step instructions for draining and refilling engine oil.

Changing the Engine Oil (Cont.)

Final steps for changing engine oil, including tilting and adding new oil.

Cleaning the Air Filter

Procedure for cleaning the air filter element to ensure proper airflow.

Cleaning the Air Filter (Cont.)

Steps for washing, drying, and oiling the air filter elements.

Spark Plug Maintenance Steps

Instructions for accessing and preparing to service the spark plug.

Spark Plug Inspection and Replacement

Steps for removing, inspecting, cleaning, and re-gapping the spark plug.

Emptying the Gas Tank Procedure

Instructions for draining the gasoline from the fuel tank.

Emptying the Gas Tank Procedure (Cont.)

Final steps for draining the fuel tank and securing the system.

Transporting the Generator Safely

Essential steps and cautions before transporting the generator.

Storing the Generator for Short Term (30 Days)

Procedure for storing the generator for use within 30 days.

Storing the Generator for Long Term (30+ Days)

Procedure for storing the generator for periods longer than 30 days.

Long Term Storage Steps (Cont.)

Final steps for long-term storage, including oiling cylinder and connecting battery tender.

Specifications

Generator Model XP11000iH Specs

Table detailing model number, wattage, voltage, dimensions, weight, and more.

Troubleshooting

Generator Problem Diagnosis Introduction

Introduction to the troubleshooting section for common generator issues.

Troubleshooting Common Issues

Table of common problems and their corresponding solutions for generator operation.

Warranty Information

5-Year Parts Warranty Details

Details of the 5-year parts warranty, exclusions, and limitations.

Emission Control Warranty Statement

US EPA and California emission control warranty rights and obligations.

Defects Warranty Requirements

Defines warranty requirements, coverage periods, and interpretation of terms.

Exhaust Emission Warranty Parts List

List of engine parts covered under the exhaust emission warranty.

Emission Control System Parts Listing

Further listing of parts related to emission control systems covered by warranty.

Customer Service Department

Contacting DuroMax Support

Contact information, hours, website, and email for customer service.

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DUROMAX XP11000IH User Manual

Table of Contents

Questions and Answers:

DUROMAX XP11000IH Specifications

Summary

Introduction

Notice Regarding Emissions

General Safety Procedures

Safety Alert Symbol and Words

Carbon Monoxide Hazards

Heat Hazards

Flammable Vapor Hazards

Electrocution Hazards

Button/Coin Battery Warnings

Carbon Monoxide Detector and Automatic Shutoff

Carbon Monoxide Safety

CO ALERT System Description

CO Detected Status

CO ALERT Maintenance Required

Unit and Purchase Information

Serial Number Identification

Purchase Receipt Recording

Generator Components

Component Identification Overview

Component Descriptions (1-11)

Component Descriptions (12-20)

Package Contents

Included Accessories and Tools

Generator Setup

Setup Preparation Overview

Step 1 - Connect the Battery

Step 2 - Adding Oil

Step 3 - Adding Gasoline (Optional)

Step 4 - Grounding the Generator

High Altitude Operation Considerations

Starting the Generator

Preparation for Starting

Step 1 - Check the Oil

Step 2 - Check the Gas Level (Optional)

Starting the Generator Using Gasoline

Starting the Generator Using Gasoline (Cont.)

Starting the Generator Using Propane

Starting the Generator Using Propane (Cont.)

Propane Starting Safety and Shutdown

Starting the Generator Using Recoil Start

Starting the Generator Using Recoil Start (Cont.)

Starting the Generator Using Remote Start

Starting the Generator Using Remote Start (Cont.)

Using the Generator

Preparation for Operation

AC Usage and Wattage Requirements

Appliance Wattage Chart

Connecting the Generator to a Home

Connecting a Load to the Generator

Choosing the Right Power Cord

Using the Digital Multimeter Display

Low Idle Usage Features

Using the Battery Tender

Using the DC Output for Charging

Stopping the Generator

Preparation for Shutdown

Shutting Down the Generator On Gasoline

Shutting Down the Generator On Propane

Shutting Down the Generator With the Remote

Maintenance and Care

Importance of Regular Maintenance

Maintenance Schedule Overview

Break-In Period Procedures

Maintenance Log Instructions

Checking the Oil Level

Changing the Engine Oil

Changing the Engine Oil (Cont.)

Cleaning the Air Filter

Cleaning the Air Filter (Cont.)

Spark Plug Maintenance Steps

Spark Plug Inspection and Replacement

Emptying the Gas Tank Procedure

Emptying the Gas Tank Procedure (Cont.)

Transporting the Generator Safely

Storing the Generator for Short Term (30 Days)