25
Troubleshooting
Problem Probable Cause Solution
The air fryer does
not work
The appliance is not
plugged into the mains.
Put the mains plug in an earthed wall
socket.
You have not set the
timer.
Press the Timer button and the +/-
buttons to the required preparation time,
then press the Start/Pause button to
switch on the appliance.
Food is not fully
cooked
The amount of the
ingredients in the Inner
Tray is too much.
Put smaller batches of ingredients in
the Inner Tray. Smaller batches are fried
more evenly.
The set temperature is
too low.
Press the Temperature button and the
+/- buttons to adjust the temperature.
The preparation/cooking
time is too short.
Press the Timer button and the +/-
buttons to adjust the length of cooking
time.
The ingredients
are fried unevenly
in the air fryer
Certain types of food
needs to be shaken or
turned halfway through
the cooking time.
Ingredients that lie on the top of or
across each other (e.g. fries) need to
be shaken halfway through the cooking
time. Other foods such as sausages
may require turning or ipping.
Fried foods are
not crispy when
they come out of
the air fryer
You use a type of food
meant to be prepared in a
traditional deep fryer, for
example chips, chicken
wings, nuggets etc.
Use oven-ready foods or lightly brush
some oil onto the freshly prepared food
for a crispier result.
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