DuroStar DUAL FUEL HYBRID ELITE DS5500EH User Manual (English)

Questions and Answers:

L
Louis RodriguezAug 5, 2025
How to fix DuroStar Portable Generator that will not start?
- C
  Charles ColemanAug 5, 2025
  If your DuroStar Portable Generator won't start, several factors could be the cause. First, ensure the engine switch is set to “run” and the fuel valve is “open”. Check that the choke is closed and that there is enough fuel in the generator. Old or contaminated fuel may also prevent starting, so change the fuel if necessary. A dirty or broken spark plug can also be the culprit, so inspect and clean or replace it. Make sure the generator is on a level surface and that the oil level is sufficient, adding or changing the oil if needed.
M
Michael WashingtonAug 15, 2025
What to do if my DuroStar Portable Generator runs, but there is no electrical output?
- F
  fredericklindseyAug 15, 2025
  If your DuroStar Portable Generator runs but provides no electrical output, there are a few things to check. First, make sure the circuit breaker is turned “on”. If it is already on, inspect the wiring connections and replace any faulty extension cords. Finally, disconnect any devices that might be malfunctioning to see if that resolves the issue.
R
Rhonda ArnoldAug 25, 2025
Why does my DuroStar Portable Generator run, but not support all connected electrical devices?
- A
  allenhayesAug 26, 2025
  If your DuroStar Portable Generator runs but cannot support all the connected devices, it might be overloaded. Try disconnecting one or more items to reduce the load on the generator. A malfunctioning device connected to the generator could also cause this issue, so disconnect any device that might be faulty. Also, check the air cleaner; a dirty air filter can cause the generator to underperform, so clean or replace it.

DuroStar DUAL FUEL HYBRID ELITE DS5500EH Specifications

General

Brand	DuroStar
Model	DUAL FUEL HYBRID ELITE DS5500EH
Category	Portable Generator
Language	English

Summary

Introduction to DuroStar Generators

General Safety Procedures

Safety Alert Symbol and Words

Explains safety alert symbols (DANGER, WARNING, CAUTION) and their meanings.

Generator Hazard Markings

Identifies and explains various hazard warning labels present on the generator.

Quick Start Guides

Quick Start Guide (Gasoline)

Step-by-step instructions for starting the generator using gasoline.

Quick Start Guide (Propane)

Step-by-step instructions for starting the generator using propane.

Generator Components

Air Cleaner and Choke Lever

Describes the air cleaner element and the choke lever's function.

Fuel Gauge and Fuel Cap

Details the fuel gauge for monitoring fuel level and the fuel cap for access.

Circuit Breaker and Receptacles

Explains the circuit breaker and the different AC output receptacles (120V, 120/240V).

Ground Terminal, Battery, and Volt Meter

Identifies the ground terminal, battery, and volt meter on the generator.

DC Charging Posts and Oil Fill

Describes the 12V DC charging posts and the oil fill/dipstick location.

Engine Switch and Recoil Start

Explains the engine start switch and the recoil start mechanism.

Fuel Filter Cup and Fuel Valve

Details the fuel filter cup and the fuel shut-off valve.

Spark Plug and Muffler

Describes the spark plug for ignition and the muffler for noise reduction.

Propane Connector and Power Boost

Identifies the propane connection and the Power Boost feature.

Package Contents

Included Tools and Accessories

Lists and describes the tools and accessories included with the generator.

Generator Setup

Connecting the Battery

Step-by-step guide for connecting the generator's battery upon arrival.

Removing Shipping Braces

Instructions on how to remove shipping braces before initial setup.

Wheel Kit Installation

Guide for optional installation of the generator's wheel kit.

Adding Oil

Procedures for adding the correct type and amount of engine oil.

Adding Gasoline

Instructions on how to properly add gasoline to the fuel tank.

Grounding the Generator

Explains the importance and steps for grounding the generator for safety.

High Altitude Operation

Discusses generator performance and modifications for high altitude use.

Starting the Generator

Check Oil Level

Steps to ensure sufficient oil level in the engine crankcase before starting.

Check Gas Level

Steps to ensure sufficient gasoline level in the fuel tank before starting.

Starting with Gasoline

Detailed steps for starting the generator using gasoline fuel, including choke and breaker settings.

Starting with Propane

Detailed steps for starting the generator using propane fuel, including choke and breaker settings.

Using the Generator

AC Usage and Wattage Guide

Explains AC power usage, rated/surge wattage, and provides an appliance wattage chart.

Connecting a Load to the Generator

Instructions on how to connect electrical devices to the generator's outlets.

Voltage Selector Switch

Describes the function of the voltage selector for dual voltage output.

Choosing the Right Power Cord

Guidance on selecting appropriate power cords based on amperage and length.

DC Usage and Battery Charging

Procedures for using the DC output for battery charging and associated safety.

Maintenance and Care

Maintenance Schedule

Outlines the recommended service intervals for various generator components.

Maintenance Log

Provides a template for recording performed maintenance tasks.

Checking and Changing Oil

Detailed steps for checking the oil level and performing an oil change.

Cleaning the Air Cleaner

Step-by-step instructions for cleaning the generator's air filter element.

Spark Plug Maintenance

Guide for inspecting, cleaning, gapping, and replacing the spark plug.

Emptying the Gas Tank

Procedures for draining gasoline from the tank for storage.

Cleaning the Fuel Filter Cup

Instructions on how to clean the fuel filter cup.

Storage and Transportation

Guidelines for safely storing and transporting the generator.

Specifications

Troubleshooting

Troubleshooting Common Issues

Lists common generator problems and their potential solutions.

Changing / Inspecting Carbon Brushes

Steps for inspecting and replacing the generator's carbon brushes.

Changing / Inspecting the AVR

Procedures for inspecting and replacing the Automatic Voltage Regulator (AVR).

Wiring Diagram

Warranty Information

Warranty Terms and Coverage

Details the warranty period, exclusions, and limitations for the equipment.

Emissions Control Warranty Statement

Explains emissions warranty rights, owner responsibilities, and manufacturer's coverage.

Emissions Control Parts List

Lists parts covered under the emissions control system warranty.

Customer Service

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