Dux 4F136S - Warranty; Terms of Warranty and Replacement Guarantee

Owner’s Manual – Electric Boosted Solar
24
Part No: H3100
Version: 10346D
Warranty
Dux Hot Water Unit
Manufactured by Dux Manufacturing
Limited for Dux
Terms of Warranty and Replacement
Guarantee
Effective for all Solar Storage Water
Heaters manufactured and sold after 1
April 2009. Backed by 1 year full parts
and labour warranty (conditions apply).
Dux tank, 2CBi, 2AP collectors – 5 year
warranty.
THE SOLAR HOT WATER SYSTEM
COMES WITH A COMPREHENSIVE
1 YEAR PARTS AND LABOUR
WARRANTY AND A GUARANTEE TO
REPLACE YOUR HOT WATER UNIT
IF THE INNER CYLINDER FAILS AND
YOUR SOLAR COLLECTOR IF IT FAILS
WITHIN 5 YEARS.
The terms of the warranty and
replacement guarantee are set out below.
Warranty
Your solar hot water system and 1.
its components are covered by a
1 year warranty against defective
factory parts or workmanship from
the date your hot water unit or solar
collector is installed. If the date of
installation is unknown, the warranty
commences 1 month after the date
of manufacture (which can be found
on the data plate on the hot water
unit and solar collector).
This warranty is for normal use 2.
of the solar hot water system
and covers the repair and/
or replacement of any failed
component in the hot water unit
and solar collector or where
necessary, the hot water unit and
solar collector itself. Under this
warranty Dux will repair or replace
the component or hot water unit or
solar collector free of charge (except
for certain transport or travelling
time costs which may be payable
by the owner under clause 9 below).
The decision to repair or replace
the component or hot water unit or
solar collector will be entirely at the
discretion of Dux.
The warranty only applies to 3.
defects in the hot water unit and
solar collector which have arisen
solely due to faulty materials or
workmanship, including correct
installation / system selection.
5 Year Replacement Guarantee
If an inner cylinder or solar collector 4.
fails on a Dux hot water unit, within
a further 4 years after the end of
the 1 year warranty period, Dux
will provide a free replacement hot
water unit and/or solar collector at
the nearest approved Dux agent
or Dux ofce to the owner’s home.
Under this replacement guarantee,
the transport, installation and labour
costs of delivering the replacement