To Next PageTo Next PageWhat to do if my Dux Endurance 26 has no ignition or gas supply?
If your Dux Water Heater isn't igniting or has no gas supply, verify that the gas is turned on both at the water heater itself, and at the gas meter or cylinder.
What to do if my Dux Endurance 26 unit starts then shuts down immediately?
If your Dux Water Heater starts and then immediately shuts down, first ensure the power is still on. Then, check that the gas isolation valves at both the unit and the gas meter are fully open. Finally, fully open your hot water tap.
What to do if my Dux Water Heater starts then the water goes cold?
If your Dux Water Heater starts but then the water goes cold, verify that the power is still on. Also, try opening your hot water tap further.
What to do if my Dux Water Heater experiences flame failure or low gas flow?
If your Dux Water Heater experiences flame failure or low gas flow, first, check that the gas is turned on at both the water heater and the gas meter or cylinder. Also, ensure there are no obstructions blocking the flue outlet.
Why is there a noticeable reduction in water flow from my Dux Endurance 26 Water Heater?
A noticeable reduction in water flow from your Dux Water Heater indicates that the inlet water filter needs cleaning. It requires a service call.
What to do if my Dux Water Heater unit does not attempt to start at all?
If your Dux Water Heater doesn't start, check that the power is on at the unit and that the isolation valves at the unit are open.
What to do if there is power interruption during bath fill and water will not flow on power reinstatement in my Dux Water Heater?
If there's a power interruption during a bath fill and water won't flow after power is restored in your Dux Water Heater, turn off all hot water taps and press the On/Off button twice.
How to deal with scale build-up inside the heat exchanger of my Dux Water Heater?
Scale build-up inside the heat exchanger of your Dux Water Heater requires a service call.
General| Brand | Dux |
|---|---|
| Model | Endurance 26 |
| Category | Water Heater |
| Language | English |
Specific advice for Victorian consumers regarding installation by licensed persons.
Warnings about hot water dangers, risk groups, and preventative measures like temperature checks.
Unit provides continuous hot water when supplies are connected.
Includes max temp limit, constant monitoring, and electronic ignition for safe operation.
Optional system pre-heats water for reduced waiting time and water savings.
Includes low noise operation and error message display for user convenience.
Always check water temperature before use to prevent scalding.
Do not touch the unit cover/flue; keep area clear of flammable materials.
Automatic frost protection prevents freezing in expected cold conditions.
Automatic control; flow varies with selection and ambient temperature.
Use a soft damp cloth with mild detergent; do not use solvents.
Set temperature can be lowered, but not raised above 43°C when outlets are open; priority transfer is not possible.
Weather and pipe length can cause temperature variation between controller and outlet.
Controllers don't need turning off; temperatures are stored. Do not turn off when 'In Use' indicator is on.
Bathroom controllers are set to max 50°C to prevent burns.
Taps opening/closing start/stop the appliance; electronic ignition.
Repeats hot water dangers, especially for children/infirm, with specific temperatures and risks.
Table showing factory pre-set temps for models and if they can be changed.
Models marked 50°C compliant have fixed, sealed maximum temperatures.
Controllers allow precise temp control, even with varied flow or multiple taps.
Lists available settings from 37°C to 75°C, with notes on limitations.
Suggests temperature ranges for Kitchen, Shower, and Bath for comfort and energy saving.
Explains controller indicators (In Use, Preheat) and buttons (Preheat, Transfer, On/Off, Temp Control).
How to turn on the controller; ON indicator confirms readiness.
How to use temp buttons to select desired temperature and operate the unit.
Reminds users to check temp before use and notes limitations when outlets are open.
How to turn on multiple controllers and transfer priority.
Higher temps (>50°C) shouldn't be selectable in bathrooms; contact installer if they are.
Burner shuts off if temp exceeds selected level by 3°C.
Explains the system, benefits (water saving, convenience), and components.
Step-by-step guide on how to activate the Preheat function using controller buttons.
Notes on waiting time and how the function is cancelled to conserve energy.
Table listing error codes, faults, and remedies for units with controllers.
Specific faults and remedies for units without controllers (e.g., unit not starting).
Covers regulations, models, location, pipe sizing, and water supply.
Diagrams and explanations for 50°C compliant and non-compliant installations, including TLD.
Guidance on mounting, weight support, clearances, and service connection points.
Lists installation standards and requirements, emphasizing authorized personnel.
Requirements for outdoor installation, ventilation, and proximity to outlets.
Guidance on pipe sizing, pressure, and water quality considerations.
Regulations regarding temperature limits for personal hygiene areas.
Details on wall mounting, weight support, clearances, and service connections.
Considerations for temperature limiting devices in sensitive facilities.
Table providing gas consumption, water supply, weight, and fittings for models.
Instruction to purge gas and cold water supply lines before final connection.
Extract detailing minimum clearances for flue terminals.
Clarifications on measurements, covered areas, and flue terminals as ignition sources.
Requirement for 500mm clearance from structures to prevent wind-related operation issues.
Guidance on installing multiple units side-by-side without specific clearances between them.
Tables and diagrams showing physical dimensions for models and controllers.
Notes on Dux compatibility, placement in shaded/clean locations, and out of reach of children.
Advice on mounting for LCD visibility and details on controller cables.
Step-by-step guide for mounting, cable access, and connection.
Procedure to activate a fourth water controller if connected.
Procedure to program kitchen controller for >50°C if unit isn't marked 50°C compliant.
Detailed instructions on connecting controller cables to the water heater, with safety precautions.
Step-by-step guide for testing appliance after installation, including leak tests.
How to confirm delivery temperatures, especially the 50°C limit for specific models.
Information on the regulator being factory pre-set and adjustment conditions.
Mentions a checklist on the appliance front cover for installation verification.
Describes the recess box accessory for saving space and its suitability for painting.
Section for users to record model, serial number, retailer, and installer details.
