What to do if my Dux Water Heater has no ignition or gas supply?
If your Dux Water Heater isn't igniting or has no gas supply, verify that the gas is turned on both at the water heater itself, and at the gas meter or cylinder.
What to do if my Dux Endurance 20 Water Heater unit starts then shuts down immediately?
If your Dux Water Heater starts and then immediately shuts down, first ensure the power is still on. Then, check that the gas isolation valves at both the unit and the gas meter are fully open. Finally, fully open your hot water tap.
What to do if my Dux Water Heater starts then the water goes cold?
If your Dux Water Heater starts but then the water goes cold, verify that the power is still on. Also, try opening your hot water tap further.
What to do if my Dux Endurance 20 experiences flame failure or low gas flow?
If your Dux Water Heater experiences flame failure or low gas flow, first, check that the gas is turned on at both the water heater and the gas meter or cylinder. Also, ensure there are no obstructions blocking the flue outlet.
Why is there a noticeable reduction in water flow from my Dux Endurance 20?
A noticeable reduction in water flow from your Dux Water Heater indicates that the inlet water filter needs cleaning. It requires a service call.
What to do if my Dux Endurance 20 Water Heater unit does not attempt to start at all?
If your Dux Water Heater doesn't start, check that the power is on at the unit and that the isolation valves at the unit are open.
What to do if there is power interruption during bath fill and water will not flow on power reinstatement in my Dux Endurance 20 Water Heater?
If there's a power interruption during a bath fill and water won't flow after power is restored in your Dux Water Heater, turn off all hot water taps and press the On/Off button twice.
How to deal with scale build-up inside the heat exchanger of my Dux Endurance 20 Water Heater?
Scale build-up inside the heat exchanger of your Dux Water Heater requires a service call.
Specific advice for Victorian consumers regarding installation by licensed professionals.
Highlights dangers of hot water, especially for children and the infirm, with safety precautions.
Lists factory pre-set temperatures and whether they can be changed by an authorized person.
Describes the components and indicators of the digital water controller.
Explains the procedure to switch the water controller on and prepare the unit for operation.
Details how to set the desired water temperature using the controller's buttons.
Explains the function and activation of the optional ReadyHot pre-heat system.
Provides guidance for common faults when the unit is operated without separate control units.
General| Frequency | 50Hz |
|---|---|
| Protection | IP24 |
| Category | Water Heater |
| Voltage | 220-240 V |
| Temperature range | Up to 75°C |
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