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Need help?Do you have a question about the Dux ProFlo series and is the answer not in the manual?
Requirements for installing the water heater by licensed tradespersons and compliance with standards.
Specifies operating pressure limits for different models and the need for pressure limiting devices.
States that the water heater must not be used for pool heating.
Guidance on optimal placement for service access, visibility of data plate, and supporting surface requirements.
Details on the PTR valve, its rating, installation, and maintenance requirements.
Requirements for isolating valve, non-return valve, and strainers for cold water inlet.
Instructions for connecting hot water outlet pipes and insulation recommendations.
Mandatory temperature control devices for outlets used for personal hygiene to prevent scalds.
Table detailing physical dimensions (height, diameter, etc.) for each tank size.
Table listing storage capacity, delivery, weight, element sizes, and relief valve ratings by tank size.
Specific details on pressure ratings and temperature for relief valves.
Precautions for appliance use by persons with reduced capabilities and supervision of children/animals.
Step-by-step guide on how to fill the water heater before turning on power.
Advice on water quality impact, TDS levels, and anode/element considerations for harsh water.
Instructions for owners to perform basic maintenance on the Pressure & Temperature Relief Valve.
Details on annual service requirements for licensed tradespersons, including anode and valve replacement.
Points to consider before calling for service, focusing on common issues like no hot water.
Specific checks for insufficient hot water, including valve discharge and usage patterns.
Explains normal water discharge from the PTR valve and potential causes of continuous leakage.
Advice on rectifying a continuous trickle from the PTR valve by dislodging foreign matter.
Identifies causes for significant water discharge from the PTR valve and recommended actions.
Potential reasons for increased electricity consumption, such as valve discharge or leaks.
Outlines the tank and parts/labour warranty periods and general warranty conditions.
Lists conditions and defects not covered by the warranty, such as misuse or improper installation.
Steps for lodging a warranty claim, including required information and contact details.
Provides Dux contact details and references Australian Consumer Law rights.
General| Category | Water Heater |
|---|---|
| Brand | Dux |
| Series | ProFlo |
| Warranty | 10 years |
| Energy Source | Gas |
