Problem Procedure
Slow performance The files on the internal storage drive might be
fragmented. In this instance you should run the
disk defragmentation utility to check the condition
of your files and the internal storage drive. Refer to
the operating system's documentation or online
Help File for further information on operating and
using the defragmentation utility.
As a last resort, you should reformat the internal
storage drive and then reload the operating system
and all other files and data. If you are still unable to
resolve the problem, contact Technical Support.
Memory Media Card
For further information, refer to Operating Basics.
Problem Procedure
Memory media card
error occurs
Remove the memory media card from the
computer and then reinsert it to ensure that it is
firmly connected.
If the problem persists, then you should refer to the
documentation supplied with your memory media
card for further information.
You cannot read a
file
Check to ensure that the required file is actually on
the memory media card that is inserted into the
computer.
If you are still unable to resolve the problem,
contact Technical Support.
Pointing device
If you are using a USB mouse, you should also refer to both the USB
mouse section and the documentation supplied with your mouse.
Touch Pad
Problem Procedure
The Touch Pad does
not work.
Check the device settings.
Click Start -> (Settings) -> Devices ->
Touchpad.
User's Manual 6-8
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