Problem Procedure
Mouse pointer does
not respond to
pointing device
operation
In this instance, the system might be busy. Try
moving the mouse again after waiting a short
while.
Double-tapping
(Touch Pad) does
not work
In this instance, you should initially try changing
the double-click speed setting within the Mouse
Control utility.
1. To access this utility, click Start -> Windows
System -> Control Panel -> Hardware and
Sound -> Mouse.
2. Within the Mouse Properties window, click the
Buttons tab.
3. Set the double-click speed as required and
click OK.
The mouse pointer
moves too fast or too
slow
In this instance, you should initially try changing
the cursor speed within the Touch Pad settings.
To access it, click Start -> (Settings) ->
Devices -> Touchpad.
The reaction of
Touch Pad is either
too sensitive or not
sensitive enough.
Adjust the touch sensitivity.
To access it, click Start -> (Settings) ->
Devices -> Touchpad.
If you are still unable to resolve the problem,
contact Technical Support.
USB mouse
Problem Procedure
Mouse pointer does
not respond to
mouse operation
In this instance, the system might be busy. Try
moving the mouse again after waiting a short
while.
Remove the mouse from the computer and then
reconnect it to a free USB port in order to ensure
that it is firmly attached.
User's Manual 6-9
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