30
will only be valid if the appliance is used in the country in
which it was sold.
• Where this machine is sold within the EU, this warranty will
only be valid (i) if the appliance is used in the country in
which it was sold or (ii) if the appliance is used in Austria,
Belgium, France, Germany, Ireland, Italy, Netherlands,
Spain or the United Kingdom and the same model as
this appliance is sold at the same voltage rating in the
relevant country.
WHAT IS NOT COVERED
Dyson does not guarantee the repair or replacement of a
product where a defect is the result of:
• Accidental damage, faults caused by negligent use or care,
misuse, neglect, carelessness or operation or handling of
the appliance which is not in accordance with the Dyson
Operating Manual.
• Use of the appliance for anything other than normal
domestic household purposes.
• Use of parts not assembled or installed in accordance with
the instructions of Dyson.
• Use of parts and accessories which are not genuine
Dyson components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than
Dyson or its authorised agents.
• Blockages – please refer to the Dyson Operating Manual
for details of how to look for and clear blockages.
• Normal wear and tear (e.g. fuse, brush bar etc.).
• Use of this appliance on rubble, ash, plaster.
• Reduction in battery discharge time due to battery age or
use (where applicable).
If you are in any doubt as to what is covered by your
guarantee, please contact the Dyson Helpline.
SUMMARY OF COVER
• The guarantee becomes effective at the date of purchase
(or the date of delivery if this is later).
• You must provide proof of (both the original and any
subsequent) delivery/purchase before any work can be
carried out on your Dyson appliance. Without this proof,
any work carried out will be chargeable. Keep your receipt
or delivery note.
• All work will be carried out by Dyson or its
authorised agents.
• Any parts which are replaced by Dyson will become the
property of Dyson.
• The repair or replacement of your Dyson appliance under
guarantee will not extend the period of guarantee.
• The guarantee provides benefits which are additional to
and do not affect your statutory rights as a consumer.
ABOUT YOUR PRIVACY
PRIVACY AND PERSONAL DATA PROTECTION
You will need to provide us with basic contact information
when you register your Dyson Product or the Dyson Link App;
WHEN REGISTERING YOUR DYSON PRODUCT
You will need to provide us with basic contact information
to register your product and enable us to support your
guarantee.
WHEN REGISTERING VIA THE DYSON LINK APP
You will need to provide us with basic contact information to
register the Dyson Link App; this enables us to securely link
your product to your instance of the App.
When you register, you will have the opportunity to choose
whether you would like to receive communications from us. If
you opt-in to communications from Dyson, we will send you
details of special offers and news of our latest innovations.
We never sell your information to third parties and only use
information that you share with us as defined by our privacy
policies which are available on our website. www.dyson.
co.uk/support/privacypolicy.aspx
DYSON CUSTOMER CARE
Toll free
08002980298
Monday to Friday 8am-8pm & Saturday and Sunday 8am-
6pm
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