Easy2Access Easy-903 G2 - Troubleshooting

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Easy2Access A/S
®
Easy-903 G2 Pin Code lock
24
12. Troubleshooting
Problem Possible Reasons Solutions
1
The lock
cannot open
properly after
a preset PIN
code is
entered.
1 ． Low power
2 ． The clutch is not
working
3 ． Failure in electronics.
4 ． The spindle not
installed properly.
1 ． Change batteries
2 ． Contact local agent of
Easy2Access A/S products.
3 ． Contact local agent of
Easy2Access A/S products.
4 ． Re-install the spindle exactly to
the proper mark on it.
2
Handles are
too tight to be
turned.
1 ． The spindle does not
match the door
thickness.
2 ． There’s a declination
for the fixing holes.
1 ． Use a new lock whose spindle
matches the door thickness.
2 ． Adjust the location of the fixing
holes.
3
The inside
handle cannot
be locked.
1 ． Easy-903 G2 cannot be
locked from inside.
4
The door lock
is beeping
1 ． Time to change
batteries
2 ． Could be a defect in the
electronic unit.
1 ． Use alkaline batteries of a good
quality.
2 ． If this does not help seek help
from the local Easy2Access A/S
agent.
5
Cannot lock
the door lock
1. Is the door in open
position activated by the
key? Then the door will
be constantly open
2.
Is the lock coded in to be
in constant open
position?
1. Turn the key either a ¼ (new) or
3-4 (old) times around until the
lock is in locked position
2. Change the lock to automatic
locked position by pressing: # 1
master code # 0