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Problem
Temperature 1
indicator blinking
Product was stored at a cold
temperature. Please allow
the device to come to room
temperature before use.
Temperature 2
indicator blinking
Product is too warm.
Ensure the headband is not
covered or wrapped in a blanket.
Temperature 3
indicator blinking
Please contact Ebb Therapeutics
if the error persists.
Temperature 4
indicator blinking
Please contact Ebb Therapeutics
if the error persists.
Battery level 1 light
blinking when charger
is plugged in
Battery is too low, please allow the
device to charge for at least 30
minutes before using it. If blinking
persists longer than 30 minutes,
please contact Ebb Therapeutics.
If your device issues persist or if you don’t see your specific
issue above, please contact 1-800-381-1145 for additional
assistance.
Troubleshooting
If there is a problem, first try the following suggestions. There
are no user-serviceable components inside CoolDri Versa. Do
not attempt to open the product as this will void the warranty.
Solution
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