the Warrantor immediately, not
later than within 14 days from
the date of their appearance. If
the defect is not reported to the
Warrantor within the specified
period, the Beneficiary loses the
right to further claims. The prod-
uct in which a defect has been
found should be immediately
taken out of use. Its further use is
dangerous and may lead to fur-
ther damage to the Product. The
Guarantor is not liable for dam-
ages resulting from the use of a
defective Product.
10. The need to repair the Product
should be reported to the War-
rantor, who will assess the extent
of the required repairs. The as-
sessment is carried out based on
guidelines laid out by the Manu-
facturer, which are the same for
all users of a given Product. The
Beneficiary is obliged to deliv-
er the defective Product to the
Seller in person or with help of a
courier, with the cost and risk of
shipment borne by the Beneficia-
ry. Recognition of the warranty
claims of the Beneficiary results
in reimbursement of the shipping
costs incurred by the Beneficiary.
Then the Warrantor will reim-
burse the market costs of deliv-
ering the goods to the place indi-
cated by the Warrantor and will
cover the cost of returning the
Product to the Beneficiary. The
Product submitted for consider-
ation should be clean of soil, sand
and other dirt.
11. The warranty procedure begins
when the Product arrives at the
Seller or the Producer or the Ser-
vice Center designated by the
Manufacturer (if the Person en-
titled under the Warranty is not
able to deliver the Product to the
Seller). The Warrantor under-
takes to perform the warranty
service within 14 working days
from the date of receipt of the
Product. If the defect requires
a longer diagnosis or a transfer
of the Product or its part to the
Manufacturer, the Warrantor
reserves the right to extend the
above-mentioned period of 14
days by the time necessary to
consider the complaint. The ben-
eficiary will be notified of the ne-
cessity to extend the deadline by
the Warrantor before the end of
the 14th day, counted from the
date of delivery of the Product to
the Service Center.
12. The Warranty covers a free-of-
charge removal of the defect by
repairing physical defects of the
components, as well as design,
assembly or material defects
revealed in the course of normal
use. If the necessary repairs are
impossible, the Warranty covers
the replacement of the faulty
component with a component
free from defects.
13. The warranty covers the entire
Product as well as its parts, ex-
cept in cases listed in points 5
and 6 of the Warranty Condi-
tions. The warranty period is ex-
tended by the period of Product
malfunction. The same applies
when only a particular part is re-
paired.
14. The obligation to deliver the
Product to the Beneficiary after
its repair rests with the War-
rantor. The exact date (by spec-
ifying the date and time) for
the delivery of the Product by
the Warrantor will be agreed
upon jointly by the Beneficiary
and the Warrantor. The Benefi-
ciary must collect the Product
in which the defects covered
by the Warranty have been re-
moved in the agreed time frame.
Otherwise, the Beneficiary shall
bear the costs of re-delivery of
the Product by the Warrantor.
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