18
Input voltage frequency is too
high
• Turn off all the power supplies (including the battery pack), let the unit stand for 5
minutes, then try to restart the unit by only charging with the AC charging cable;
• Check if rmware updates are available, and upgrade to the latest version.
19
Input voltage frequency is too
low
30 Short circuit
• Turn off all the power supplies (including the battery pack), let the unit stand for 5
minutes, and then try to restart the unit;
• Check if rmware updates are available, and upgrade to the latest version.
31 Compressor start-up error
32 Compressor operation error
33 High appliance temperature
• Turn off all the power supplies (including the battery pack), let the unit stand in a cool
place for 5 minutes, and then try to restart the unit;
• Check if rmware updates are available, and upgrade to the latest version.
34 Low appliance temperature
• Turn off all the power supplies (including the battery pack), let the unit stand at room
temperature for 5 minutes, and then try to restart the unit;
• Check if rmware updates are available, and upgrade to the latest version.
35 Overvoltage
• Turn off all the power supplies (including the battery pack), check if the air outlets are
obstructed and remove the obstructions, let the unit stand for 5 minutes, and then try
to restart the unit;
36 Undervoltage
37 Exhaust
38 Front fan error
• Turn off all the power supplies (including the battery pack), and try to restart the unit;
• Check if rmware updates are available, and upgrade to the latest version.
39 Rear fan error
40 Fluorine shortage
• Turn off all the power supplies (including the battery pack), let the unit stand in a cool
place for 5 minutes, and then try to restart the unit;
41 Overload
• Check if the front and rear air outlets are obstructed and remove any obstructions;
• Check if rmware updates are available, and upgrade to the latest version.
50
Motor board communications
error
• Turn off all the power supplies (including the battery pack), and try to restart the unit;
• Check if rmware updates are available, and upgrade to the latest version.
51
Power board communications
error
52 WiFi communications error
53 Temperature sensor error
If the problem persists, please contact Ecoow after-sales service.