What to do if the Edenwood TB122B remote control does not work?
To troubleshoot a remote control that isn't working with your Edenwood Subwoofer, first select the correct source before pressing any playback control button. Try reducing the distance between the remote and the unit, ensuring you're aiming directly at the sensor on the front. Also, check the batteries, making sure they are correctly aligned (+/–) or replace them with new ones.
Why does my Edenwood Subwoofer have no sound?
If your Edenwood Subwoofer has no sound, first ensure that the unit is not muted by pressing the (MUTE) button or the VOL + /– button. Try switching the soundbar to standby mode and then back on using the button on the unit or remote. When using a digital connection like HDMI or OPTICAL, verify that the audio setting of the input source (TV, game console, DVD player, etc.) is set to PCM or Dolby Digital mode. If you are using Bluetooth, check that the volume on your source device is turned up and that the device is not muted.
How to fix an Edenwood TB122B that has no power?
If your Edenwood Subwoofer is not turning on, ensure that the AC cord is properly connected and that the AC outlet has power. Then, press the standby button to turn the unit on.
What to do if TV has display problem while viewing HDR content from HDMI source with Edenwood Subwoofer?
If your TV displays a problem while viewing HDR content from an HDMI source with your Edenwood Subwoofer, some 4K HDR TVs require specific HDMI input or picture settings for HDR content reception. Please refer to your TV's instruction manual for detailed HDR display setup.
Why I can’t find the Bluetooth name of Edenwood TB122B on my Bluetooth device?
If you can't find the Bluetooth name of your Edenwood Subwoofer on your Bluetooth device, make sure that Bluetooth is activated on your device. Try re-pairing the Soundbar with your Bluetooth device. The Soundbar can receive a Bluetooth signal within 8 meters, so ensure that the distance between the Soundbar and your Bluetooth device is within this range.
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