A.
Edge
Tech
Model2000 Series
DewPrime
Dew Point
H
y
grometers
Procedure
for Returning
Material
All Returned
Material
It
is necessary to obtain a Returned Material Authorization
(RMA)
number prior to returning any
equipment to Edge
Tec
h
.
This is to assist EdgeTech to
recognize
your equipment when it arrives at
our
Receiver dock, and to assist us in tracking your equipment
while
it is at our facility.
Factory Location
EdgeTech, 19 Brigham Street, Unit 8, Marlborough, MA
01752
TEL
:
(800) 276-3729 or (508)
263
-
5900
;
FAX (508)
486-9348
Inside Continental United
States
Simply contact Customer Service and request a Return Material Authorization number
(
RMA#
).
Securely pack all material being returned. Shipping documents must be clearly marked with factory
destination and RMA#. Once the material is
received,
we
will
send you a Return Acknowledgment
card
.
Outside Continental United States
The
following
steps apply only to material being returned from outside the Continental United
States
.
These steps should be
followed
carefully to prevent delays and additional costs.
I.
All
shipments must be accompanied by two
copies
of your commercial
invoice,
showing the value of
the material and the reason for its return. Whenever
possible, please
send
copies
of original.
export
shipping documents with the consignment.
2
.
If
the value of the equipment is over
$1
,
000,
the
following
shipper's oath must be sent with
the
invoice
.
This oath can be typed on the
invoice,
or on a separate sheet
of
letterhead.
"
I, declare that the articles herein
specified
are the growth, produce,
or
manufacture of the United States; that they were exported from the
United
States from the port
of.
-- -
-
-------"on
or about
;
that they are returned without
having been advanced in value or improved in condition by any process of manufacture or any
other
mean
s
;
and that no drawback, bounty, or allowance has been paid or admitted hereof."
Signed----------
-
--
3.
If
there is more than one part per consignment, a packing list must accompany the shipment.
It
is
acceptable to combine the commercial
invoice
and packing list as long as the contents of each
carton are clearly numbered and identified on the commercial
invoice
.
4
.
Consign all air freight shipments to EdgeTech in care
oflntercontinental
Transport
Services,
Inc
.
,
Logan
International
Airport, East Boston, MA 02128
5
.
If
the equipment is the property of EdgeTech,
please
insure for full value.
6. Route via Logan International Airport only as the final destination.
7. Mail one
invoice,
packing list, and copy of airway bill to EdgeTech upon shipment.
8. Please refer to the issued RMA number on all documents and correspondence.
9
.
Airfreight must be paid on all
return
s
.
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