we do not mind if you try to solve the problem yourself. If the attempt to repair was
fairly neat, you do not lose your warranty. In case of major breakdowns and
mechanical damage to the recorder, your warranty will be terminated. Our products
have no seals.
If you are experiencing problems with the use of our products, we recommend the
following:
• Go to www.ts-market.com and see a list of common problems (FAQ
section) and their solutions. Perhaps there is a solution to your problem.
• If the problem persists, contact technical support at support@ts-market.com
with the detailed description of your problem, the conditions it
appeared, the exact product name according to the passport, firmware,
software, operating system, and other relevant information. The better you
describe the problem, the sooner it is resolved. E-mail correspondence
is most effective because it preserves history and minimizes
misunderstanding. You will receive a response to your request by e-mail within
24 hours (excluding weekends and holidays).
In Box:
1. Recorder
2. USB adapter
3. 1 battery
4. Operating Instruction
5. Package box
Technical Support
Technical support is available by e-mail: support@ts-market.com
We are constantly working to improve the software and documentation. You can
always download the latest version of the software for free and get information
on products on our website: http://www.ts-market.com.
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