4K Ultra HD Camera With Autofocus User Manual
17
Troubleshooting
Image
Image dithering even at widest zoom
position
1) Check whether camera is fixed correctly.
2) Make sure if there are something like
vibration machine or other things nearby.
IE browser not video image IE
When IPC first time accessed by Internet
Explorer (IE or other web browser),must
install plug-in. User first time use this
camera by internet (only for new user), must
install the player software (VLC).
Please go to VLC website
http://www.videolan.org/vlc/#download and
Install VLC (player software).After
installation, login again, will show image,
the video image is displayed.
Unable to access IP Camera by IE
browser
1) Access to the network with PC can test
whether network works, in this way to
get rid of cable failure, network failure
caused by PC virus until the PC can be
Ping.
2) Disconnect IP Camera with network, IP
Camera and PC are connected,
according to the proper operations to
re-set the IP address.
3) Check the server's IP address and
subnet mask and gateway address.
4) Check whether there is a conflict in the
MAC address.
5) Check whether the Web port is occupied
by other devices.
Forget the IP address or login password
When modify IP address in an incorrect way
cause the wrong IP address or forget web
passwords, press the IR remote controller
“[*]+[ ＃ ]+[Manual]” to restore the default
value (Default IP: 192.168.100.88. Default
username: admin. Default password:
admin).
Control
IR remote controller cannot control the
camera
1) Change the battery of remote control.
2) Check the working mode of the camera.
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