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EE TV Box MINI - User Manual

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User guide
Available in other formats including
braille, large print and audio CD. Please
go to ee.co.uk/help or call 0330 1234 150
T2005-11 TDI V3 23/08/22
TV Box MINI
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Summary

Getting Started Guide

Plug In Your TV Box

Connect the HDMI cable to your TV and power adapter.

Connect Your TV Box

Connect your TV Box to your Smart Hub via WiFi or Ethernet.

Power Up Your TV Box

Plug in the TV Box and press the power button to turn it on.

Set Up Your Remote Control

Activate batteries and press power button for automatic pairing.

Follow On-Screen Instructions

Follow on-screen prompts for setup and service introduction.

Understanding Your Remote

Remote Power and Source Controls

Use the remote to switch your TV Box off and select TV sources.

Home and Volume Functions

Access the main menu, apps, recordings, and control TV volume.

Navigation and Accessibility Buttons

Use coloured buttons, 'More' for accessibility, and 'Guide'.

Search and Keypad Functions

Search for content and use the numeric keypad for input.

Account and Parental Controls

Parental Control PIN Setup

Set a PIN to control access to programmes based on age rating.

Payment PIN for Purchases

Use a PIN to buy films or TV shows on the EE Player.

EE TV App Usage

Watch live and catch up content via the EE TV app on mobile devices.

TV Box Features and Tools

TV Box Status Lights

Understand the meaning of the LED lights on your TV Box.

Accessibility Features Overview

Access features like Audio Description, Subtitles, and Zoom.

Customizing Screen Appearance

Change screen appearance, text, and remove channel logos.

Alternative Input Methods

Use a USB keyboard or Grid 3 software for control.

Safety, Legal, and Support

Getting Help and Support

Find answers to common questions and contact EE for assistance.

Important Safety and Care Instructions

Key instructions for safe installation, usage, and maintenance.

Warnings and Battery Safety

Important alerts regarding product usage, hazards, and battery precautions.

Equipment Returns and Recycling

Information on how to return and recycle old electrical equipment.

Legal Compliance Information

Details on EU and UK Radio Equipment Directive declarations.

Summary

Getting Started Guide

Plug In Your TV Box

Connect the HDMI cable to your TV and power adapter.

Connect Your TV Box

Connect your TV Box to your Smart Hub via WiFi or Ethernet.

Power Up Your TV Box

Plug in the TV Box and press the power button to turn it on.

Set Up Your Remote Control

Activate batteries and press power button for automatic pairing.

Follow On-Screen Instructions

Follow on-screen prompts for setup and service introduction.

Understanding Your Remote

Remote Power and Source Controls

Use the remote to switch your TV Box off and select TV sources.

Home and Volume Functions

Access the main menu, apps, recordings, and control TV volume.

Navigation and Accessibility Buttons

Use coloured buttons, 'More' for accessibility, and 'Guide'.

Search and Keypad Functions

Search for content and use the numeric keypad for input.

Account and Parental Controls

Parental Control PIN Setup

Set a PIN to control access to programmes based on age rating.

Payment PIN for Purchases

Use a PIN to buy films or TV shows on the EE Player.

EE TV App Usage

Watch live and catch up content via the EE TV app on mobile devices.

TV Box Features and Tools

TV Box Status Lights

Understand the meaning of the LED lights on your TV Box.

Accessibility Features Overview

Access features like Audio Description, Subtitles, and Zoom.

Customizing Screen Appearance

Change screen appearance, text, and remove channel logos.

Alternative Input Methods

Use a USB keyboard or Grid 3 software for control.

Safety, Legal, and Support

Getting Help and Support

Find answers to common questions and contact EE for assistance.

Important Safety and Care Instructions

Key instructions for safe installation, usage, and maintenance.

Warnings and Battery Safety

Important alerts regarding product usage, hazards, and battery precautions.

Equipment Returns and Recycling

Information on how to return and recycle old electrical equipment.

Legal Compliance Information

Details on EU and UK Radio Equipment Directive declarations.

Overview

The EE TV Box Mini is a compact and versatile device designed to enhance your television viewing experience, offering a range of features for entertainment and accessibility. This user guide provides comprehensive instructions to help you set up, use, and maintain your TV Box Mini, ensuring you get the most out of your EE TV service.

Function Description

The EE TV Box Mini serves as your gateway to a world of entertainment, allowing you to access live TV, on-demand content, and various apps. It connects to your television and broadband, providing a seamless viewing experience. The device is designed to be user-friendly, with intuitive on-screen menus and a remote control that simplifies navigation.

One of its primary functions is to deliver a wide array of television channels, including those in Ultra HD and HDR, provided your TV supports these formats and you use the recommended HDMI cable. The TV Box Mini also integrates with the EE TV App, extending your viewing options to mobile devices, where you can watch live TV, catch-up content, and purchased films or TV shows offline.

The box supports both Wi-Fi and Ethernet connections to your Smart Hub, offering flexibility in how you integrate it into your home network. This ensures stable access to online content and services. The device is equipped with essential ports, including HDMI for connecting to your TV, an Ethernet port for wired network connections, and a USB port for connecting accessibility devices.

Usage Features

Setting up your EE TV Box Mini is a straightforward process. After ensuring your broadband is up and running, you'll connect the HDMI cable to your TV, plug in the power supply unit, and then choose your preferred connection method (Wi-Fi or Ethernet). The remote control automatically pairs with the TV Box and can also be programmed to control most TVs, reducing the need for multiple remotes. On-screen instructions guide you through the initial setup, introducing you to the EE TV service.

The remote control is a central component of the user experience, featuring a range of buttons for various functions. The "On/off" button switches your TV off, while the "Source" button allows you to select your TV box and switch between connected devices. The "Home" button brings up the main menu, apps, and recordings, providing quick access to your content. The "Guide" button displays what's on TV and radio for the next 7 days, helping you plan your viewing. The "Search" button enables you to find content across all TV and on-demand players. Although the "Record" button is present, it has no current function on this model. The numeric keypad can be used for typing letters or jumping through recordings. Coloured buttons on the remote allow for quick navigation to specific features and screens, indicated by on-screen prompts.

Parental control and payment PINs are integral usage features, allowing you to manage access to content and purchases. You can set a parental control PIN to restrict programmes based on age ratings, with a default PIN of 1234, which can be changed in the settings. A separate payment PIN can be set for buying films or TV shows on the EE Player, and you have the option to use the same PIN for both. If you forget your PINs, the guide provides instructions on how to reset them, either online or by contacting customer support. It's also noted that other PINs or passwords might be needed for third-party players like Amazon or Netflix.

The EE TV App enhances the usage experience by allowing you to watch content on the go. Once downloaded and logged in with your EE or BT ID, you can access live and catch-up content, as well as purchased films and TV shows, even offline.

Accessibility is a key feature of the EE TV Box Mini. By clicking the "More" icon on the remote, you can access various accessibility tools such as Audio Description, Subtitles, and Sign Language. While not all broadcasters support these features, they can be toggled on or off in the settings. The screen's appearance and text can also be customized; for instance, you can enable High Contrast, remove channel logos, and adjust transparency to make menus and text easier to read. A Zoom feature is available to enlarge text in the Guide and Apps. For users who prefer a physical keyboard, a UK USB keyboard can be plugged into the TV box and used alongside or instead of the remote control. Additionally, Grid 3 Software is compatible, offering control via touch, switch, eye gaze, and pointing devices for Windows PCs and tablets.

Maintenance Features

The EE TV Box Mini is designed for ease of use and minimal maintenance, with clear indicators to help you understand its status. The front of the TV box features a status light that blinks aqua when you press buttons on the remote control, confirming that the command has been received. This visual feedback helps in troubleshooting basic remote control issues. The guide provides a table explaining what the "Power," "Status," and "Data" lights mean for both "Box on" and "Box in standby" states, allowing you to quickly ascertain the device's operational status.

For optimal performance, it's important to ensure proper placement and connection. If connecting via Wi-Fi, the TV Box should be placed no more than one wall, ceiling, or floor away from your Hub or Smart WiFi device, and electrical equipment or other WiFi devices should be kept at a distance to minimize interference. For the best Wi-Fi performance, a line-of-sight placement within 5 meters of your hub or Smart WiFi is recommended. If connecting via Ethernet, simply use the provided cable to link your hub to the TV Box.

The device is designed for indoor use only in the UK and should be kept away from heat sources, direct sunlight, and areas with poor ventilation. It's crucial to ensure the area around the TV Box is well-ventilated, avoiding placement in cupboards or blocking vents. The TV Box should always be kept flat to prevent overheating. Only the power supply unit provided in the box should be used.

Regular care includes treating all parts with care, avoiding shock or vibration, and not pulling or twisting cables. It's advisable to regularly check the product for any damage. Before cleaning, unplug the device from the mains socket and use a soft, dry cloth, avoiding water or solvents. Ensure that objects do not cover any parts or vents to prevent overheating. When not in use, store the device in a dry place away from extreme heat or cold.

In terms of safety, users are warned not to attempt to open the device or power adapters, as there are no serviceable parts, and doing so risks electrical shock. The device has been evaluated to comply with European Guidelines, requiring a minimum distance of 20cm between the unit and your body during operation. For individuals with pacemakers, it's recommended to consult a doctor before installation. Battery safety information is also provided, emphasizing the use of only the originally supplied batteries and cautioning against exposing them to fire, extreme temperatures, or physical damage.

The guide also provides comprehensive support information, directing users to ee.co.uk/help for common questions and answers, and providing contact details for customer service via phone. This ensures that users have access to assistance whenever needed, covering setup, troubleshooting, and general inquiries about their EE TV service.

EE TV Box MINI Specifications

General IconGeneral
ManufacturerEE
ModelTV Box Mini
Operating SystemAndroid TV
Remote ControlYes
Voice ControlYes
CategorySet-top box
ProcessorQuad-core
ConnectivityWi-Fi, Bluetooth
Resolution4K
PortsHDMI, USB, Ethernet

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