STEP 3: Set up your eero Gateway
Your Gateway is the primary eero, needed to establish your network. The
eero app will guide you through setting up your gateway eero in three easy
steps:
1. First, unplug your old modem and router from power. If you have
other wireless equipment connected to your modem, please unplug
it as well.
2. Place your Gateway eero device on a flat horizontal surface in an
upright orientation, with the label-side down and the power inlet
and Ethernet ports on the back lower edge. Connect your Gateway
eero device to your modem using the Ethernet cable that came in
the box. You can use any of the Ethernet ports on the back of your
eero.
3. Plug your Gateway eero device into an available power outlet, then
reconnect your modem to power. Your eero device’s status light will
start flashing white. For placement tips, including DO's and DON'Ts,
visit https://support.eero.com/hc/en-us/articles/207897393. Please
note: you need a modem to connect to your eero router. If your
modem is built into your current router (also known as a
modem-router), then you will need to connect your eero to your existing router. The first
eero device should be connected to either your existing cable, fiber, DSL modem, or
modem-router
STEP 4: Create your eero network
Now that you’ve got your modem and gateway eero plugged in, it’s time to create your eero
network.
After tapping Next, the eero app will begin to look for your new eero. You will notice that your
gateway eero's LED will begin to flash and then turn solid once found. Once your eero has been
detected, you will be prompted to select a location for your eero (this is how you will identify each
eero on your network).
● If prompted, you may need to enter your eero’s serial number, which is located on a sticker
attached to the bottom of your eero. Just look for a barcode with the letters SN on it – it’s
small, but it’s there.
Once you've selected a location for your eero, you will enter your network name (SSID) and network
password. This is how devices will join your network.