FAQ:
Why is there no power even when the earbuds
have the power on?
A: Ensure the battery has been charged for up to 3
hours before using for the first time. The LED is lit
once it starts charging.
There is no sound when played.
A: Check the connection between your device and
the phone or computer. If the connection is not
established, please pair again.
How do I know if the earbuds are fully charged?
A: blue LED will illuminate to indicate fully charged
earbuds.
REPLACEMENT WARRANTY REGISTRATION
INSTRUCTIONS:
1. Register your product along with your proof of
purchase (receipt) within 14 days at www.myefm.com/
register.
2. If you have any issues with your registered product
during the warranty period, complete the Warranty
Claim form, including any images of the fault, at
www.myefm.com/warranty.
3. Once submitted EFM will review your claim and, if
approved, will ask you to return your faulty product to
EFM Head Oce at your cost. Once EFM receives the
faulty item, your free replacement product will be sent
to you at zero cost within Australia.
• Please Note: Only products registered within 14 days
of purchase with a valid receipt are eligible for the EFM
Registered Warranty Program.
• This program covers EFM products only, not devices
and/or device parts. The 2 Year free replacement
warranty is limited to 1 replacement per verified proof
of purchase registration.
• This warranty is in addition to other rights and remedies
of the consumer under Australian Consumer Law for
Consumer Electronic Devices and Home Entertainment
Products.
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