Limited Warranty
Please sign up for EKSA warranty service at www.
eksa.net. EKSA warrants that this product, for 2 years
from the date of retail purchased by the original end-user.
And it is delivered from EKSA authorized reseller, in
original package, in new condition and is free from any
defects in manufacturing and workmanship. We will repair
or replace (using new or refurbished replacement product)
any defective product within a reasonable period and free
of charge.
What is not Covered?
This warranty does not cover defects resulting from
improper or unreasonable use or maintenance; failure to
follow operating instructions; accidents; excess moistures;
insects; lightning; unautho-rized alteration or modification
of original condition; damage caused by inadequate
packing or shipping procedures; loss of, damage to or
corruption of stored data; damage caused by use with
non-EKSA products; the product that requires modification
or adaptation to enable it to operate in any country other
than the country for which it was designed, manufactured,
approved and/or authorized, or repair of products
damaged by their modifications; and products purchase
from unauthorized dealers.
How to Make a Claim?
In the event damage has occurred to products, you must
follow these instructions:
9
10
Please contact info@eksa.net soon with order number
in e-commerce website after you discover a product
defect (or should have discovered it, if such product
defect was obvious);
In order to get professional solutions from EKSA,
please give a detailed explanation of how the damage
occurred.
Return the products. EKSA will, at our sole option,
repair or replace (using new or refurbished replacement
parts) any defective parts within a reasonable period
of time and free of charge.
Email us at info@eksa.net with faulty products. Please
attach the video and the description of the product.We
could solve the problem with more details timely. Those
who email with videos and detailed descriptions will be
awarded with 1 gift products.
Other Legal rights
This limited warranty gives you specific legal rights, and you
also may have other rights that vary from state to state or
country to country. Some places do not allow limitations on
implied warranties or the exclusion or limitation of incidental
or consequential damages, so the above limitations or
exclusions may not apply to you. Thank you for choosing
EKSA. We hope you enjoy our product. Do you like the
purchase experience in our store? We'd appreciate it if you
can share your fair product review and feedback. If you are
not completely satisfied, please reply to info@eksa.net or
you can contact us via
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