Need help?Do you have a question about the EKSA H12 and is the answer not in the manual?
Lists compatible computer models, cellphones, laptops, iPads, game controllers, and devices with a 3.5mm jack.
Details on headphones, microphone, and driver specifications including weight, cable length, plug type, frequency response, and impedance.
Plug-and-play connection guide for computers, including audio settings for Windows 7, 8, and XP.
Instructions on how to increase or decrease the volume using the scroll wheel.
Explanation of the button switch to mute or unmute the speaker or microphone.
Guidance on bending the microphone tube for optimal voice clarity.
Troubleshooting steps for when the headset produces no audio output or music playback.
Solutions for when the other party cannot hear your voice during calls.
Addresses issues with distorted sound quality or hearing echoes from calls.
Troubleshooting steps for when music playback through one earphone fails.
Solutions for managing high volume levels even at minimum settings.
Explanation of potential reasons for remote control buttons not functioning.
The EKSA H12 is a telecom headset designed for hands-free communication, offering wide compatibility and ease of use across various platforms. This headset is engineered to provide clear audio for both listening and speaking, making it suitable for online calls, voice chats, and general audio playback.
The primary function of the EKSA H12 headset is to facilitate hands-free communication. It integrates a headphone for audio output and an omni-directional microphone for voice input, allowing users to engage in conversations without needing to hold a phone or be tethered to a desktop microphone. The headset connects via a standard 3.5mm jack, ensuring broad compatibility with a range of devices. Its design prioritizes simplicity and immediate functionality, often requiring no additional driver installation for basic operation. This plug-and-play capability means users can connect the headset and begin using it almost instantly for their communication needs. The headset is particularly useful for environments where clear voice transmission and reception are crucial, such as customer service, online meetings, or remote learning.
The EKSA H12 offers several features designed to enhance user experience and convenience:
Plug-and-Play Connectivity: One of the most significant usage features is its straightforward connection process. Users simply plug the 3.5mm jack into their computer's 3.5mm jack port. The headset is designed to be automatically recognized and ready for use, eliminating the need for complex driver installations or setup procedures. This makes it highly accessible for users of varying technical proficiencies.
Broad Compatibility: The headset boasts wide compatibility with a variety of operating systems and devices. It is compatible with all Windows and Mac systems for computers, most cellphones, laptops, iPads, and game controllers. Essentially, any device that supports a 3.5mm jack can be used with the EKSA H12, making it a versatile accessory for different communication setups.
Integrated Controls: The headset features an in-line remote shutter with intuitive controls for managing audio.
Adjustable Microphone: The microphone is designed with a bendable tube, allowing users to position it optimally for voice clarity. By aiming the microphone closer to the mouth, users can ensure their voice is captured clearly and effectively, minimizing background noise interference and improving the quality of their outgoing audio.
Hands-Free Operation: The core benefit of the EKSA H12 is its hands-free nature. This allows users to multitask, take notes, or perform other actions while engaged in a call, significantly boosting productivity and comfort during extended communication sessions.
Audio Settings Management: For optimal performance, users are guided to check and adjust their device's audio settings. On Windows 7 and 8, this involves navigating to the "control panel" -> "sound" -> "play" and setting the headset as the default communication device. For Windows XP, the path is "control panel" -> "sound and audio device" -> "audio setting" -> "sound play," with the headset set for hands-free communication. Mac OS X users can find these settings under "System Preference" -> "audio" -> "Output." These steps ensure that the headset's speaker and microphone are correctly recognized and utilized by the system for online calls and voice chats.
While the EKSA H12 is designed for durability and ease of use, understanding potential issues and their solutions can contribute to its longevity and consistent performance:
Troubleshooting Audio Output (No Sound/Soundless Music):
Troubleshooting Microphone Input (Other Side Cannot Hear Voice):
Troubleshooting Sound Distortion and Echoes:
Troubleshooting Loud Sound at Minimum Volume:
Troubleshooting Infeasible Remote Shutter Buttons:
By understanding these features and maintenance tips, users can maximize the performance and lifespan of their EKSA H12 telecom headset, ensuring a reliable and comfortable communication experience.
General| Driver Size | 50mm |
|---|---|
| Frequency Response | 20Hz - 20kHz |
| Impedance | 32Ω |
| Microphone | Yes |
| Connection Type | 3.5mm |
| Cable Length | 2.2m |
| Connectivity Technology | Wired |
| Form Factor | Over-ear |
| Noise Cancellation | Passive |
| Connection | 3.5mm |
| Ear Cushion Material | Protein Leather |
| Sensitivity | 105dB±3dB |
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