Problem and alarm code Possible cause and solution
Malfunction of the water
level detection sensor.
• The lights related to
MY TIME selection bar
flash 4 times intermit‐
tently.
• An acoustic signal
sounds intermittently.
• Make sure that the filters are clean.
• Switch the appliance off and on.
Malfunction of the wash
pump or the drain pump.
• The lights related to
MY TIME selection bar
flash 5 times intermit‐
tently.
• An acoustic signal
sounds intermittently.
• Switch the appliance off and on.
The temperature of the wa‐
ter inside the appliance is
too high or malfunction of
the temperature sensor oc‐
curred.
• The lights related to
MY TIME selection bar
flash 6 times intermit‐
tently.
• An acoustic signal
sounds intermittently.
• Make sure that the temperature of the inlet water
does not exceed 60°C.
• Switch the appliance off and on.
Technical malfunction of
the appliance.
• The lights related to
MY TIME selection bar
flash 12 times intermit‐
tently.
• An acoustic signal
sounds intermittently.
• Switch the appliance off and on.
The level of water inside
the appliance is too high.
• The lights related to
MY TIME selection bar
flash 15 times intermit‐
tently.
• An acoustic signal
sounds intermittently.
• Switch the appliance off and on.
• Make sure that the filters are clean.
• Make sure that the outlet hose is installed at the right
height above the floor. Refer to the installation in‐
structions.
The appliance stops and
starts more times during
operation.
• It is normal. It provides optimal cleaning results and
energy savings.
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