Problem Possible cause Solution
The temperature in the ap‐
pliance is too high.
Contact a qualified electri‐
cian or contact the nearest
Authorized Service Centre.
The compressor operates
continually.
Temperature is set incor‐
rectly.
Refer to "Operation" chap‐
ter.
Many food products to be
frozen were put in at the
same time.
Wait a few hours and then
check the temperature
again.
The room temperature is
too high.
Refer to climate class chart
on the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool
to room temperature be‐
fore storing.
The door is not closed cor‐
rectly.
Refer to "Closing the door".
The FastFreeze function is
switched on.
Refer to "FastFreeze func‐
tion".
There is too much frost
and ice.
The door is not closed cor‐
rectly or the gasket is de‐
formed/dirty.
Refer to "Closing the door".
Food products are not
wrapped properly.
Wrap the food products
better.
The compressor does not
start immediately after
pressing the FastFreeze,
or after changing the tem‐
perature.
This is normal, no error
has occurred.
The compressor starts af‐
ter a period of time.
Water flows on the floor. The melting water outlet is
not connected to the evap‐
orative tray above the com‐
pressor.
Attach the melting water
outlet to the evaporative
tray.
Temperature cannot be
set.
The FastFreeze function is
switched on.
Switch off FastFreeze
manually, or wait until the
function resets automati‐
cally to set the tempera‐
ture. Refer to "FastFreeze
function"
Door is misaligned or inter‐
feres with ventilation grill.
The appliance is not level‐
led.
Refer to "Levelling".
The temperature in the ap‐
pliance is too low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower temper‐
ature.
ENGLISH 11
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