Something not working?
Problem Possible cause
• The machine does not start up:
• The door is not firmly closed.
• The machine is not plugged in or there is no power
at the socket.
• The main fuse has blown.
• The START/PAUSE button has not been
depressed.
• The machine does not fill:
• The water tap is closed.
• The inlet hose is squashed or kinked.
• The filter in the inlet hose is blocked.
• The door is not properly closed.
• The machine fills then empties
immediately:
• The end of the drain hose is too low. Refer to
relevant paragraph in “water drainage” section.
• The machine does not empty and/or
does not spin:
• The drain hose is squashed or kinked.
• The RINSE HOLD option has been selected.
• The drain filter is clogged.
• There is water on the floor:
• Too much detergent or unsuitable detergent
(creates too much foam) has been used.
• Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this
as the water runs down the hose; check to see if it
is damp.
• The drain hose is damaged.
• The cover of the drain filter has not been correctly
screwed in after cleaning.
• The cap on the emergency emptying hose has not
been replaced after cleaning the filter.
• Unsatisfactory washing results:
• Too little detergent or unsuitable detergent has
been used.
• Stubborn stains have not been treated prior to
washing.
• The correct temperature was not selected.
• Excessive laundry load.
Problems which you can resolve yourself.
During machine operation it is possible that the END pilot light flashes to indicate that the machine is not
working:
1 flash = the machine does not fill
2 flashes = the machine does not empty
4 flashes = the door has not been closed
At the same time the buzzer sounds.
Once the problem has been eliminated, press the START/PAUSE button to restart the programme. If after all
checks, the problem persists, contact your local Service Centre.
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