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Solutions to Common Problems
Before You Call...
If you experience a problem with your refrigerator or notice a product behavior or condition you do not
understand, you can usually avoid a call to your service representative by referring to this section for
an answer. Beginning with the following table, this information includes common problems, causes, and
suggested solutions.
Running Your Refrigerator
Problem Cause Correction
Compressor does not
run.
Cooling system is turned Off. •
Refrigerator is in defrost •
cycle.
Plug at wall outlet is •
disconnected.
House fuse blown or tripped •
circuit breaker.
Power outage.•
Turn cooling system On. See Controls Section for location of •
cooling system On/Off button.
This is normal for a fully automatic defrost refrigerator. The •
defrost cycle occurs periodically, lasting about 30 minutes.
Ensure plug is tightly pushed into outlet.•
Check/replace fuse with a 15 amp time-delay fuse. •
Reset circuit breaker.
Check house lights. Call local Electric Company.•
Refrigerator runs too
much or too long.
Room or outside weather is •
hot.
Refrigerator has recently been •
disconnected for a period of
time.
Automatic ice maker is •
operating.
Doors are opened too •
frequently or too long.
Refrigerator/freezer door may •
be slightly open.
Freezer control is set too cold •
(control found in fresh food
section).
Fresh food/freezer gasket is •
dirty, worn, cracked, or poorly
fitted.
It’s normal for the refrigerator to work longer under these •
conditions.
It takes 8-12 hours for the refrigerator to cool down completely.•
Ice maker operation causes refrigerator to run slightly more.•
Warm air entering the refrigerator causes it to run more. Open •
doors less often.
Ensure refrigerator is level. Keep food and containers from blocking •
door. See Problem section, Opening/ Closing of Doors/ Drawers.
Set freezer control to warmer setting until refrigerator •
temperature is satisfactory. Allow 24 hours for temperature to
stabilize.
Clean or change gasket. Leaks in door seal will cause •
refrigerator to run longer in order to maintain desired
temperatures.
Compressor does not
run.
Electronic control system •
keeps the refrigerator at a
constant temperature.
This is normal. Refrigerator goes on and off to keep •
temperature constant.
Digital temperature
displays are flashing.
Electronic control system has •
detected a performance problem.
Call your Electrolux service representative, who can interpret •
any messages or number codes flashing on the digital displays.
Temperatures Are Too Cold
Problem Cause Correction
Freezer temperature
too cold. Refrigerator
temperature is
satisfactory.
Freezer control is set •
too cold.
Set freezer control to a warmer setting. Allow 24 hours for •
temperature to stabilize.
Refrigerator temperature
too cold. Freezer
temperature is
satisfactory.
Refrigerator control •
is set too cold.
Set refrigerator control to a warmer setting. Allow 24 hours for •
temperature to stabilize.
Food stored in drawers
freezes.
Refrigerator control •
is set too cold.
See solution above.•
Food stored in Meat
Keeper freezes (some
models).
Meat Keeper •
temperature control
is set too cold.
Adjust Meat Keeper temperature control to a lower setting. Meat •
should be stored at a temperature just below the freezing point for
maximum fresh storage time. It is normal for ice crystals to form due
to the moisture content of meat.
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