Problem Possible cause Solution
Temperature is set incorrectly. Refer to "Control panel" chapter.
Appliance is fully loaded and is set
to the lowest temperature.
Set a higher temperature. Refer to
"Control panel" chapter.
Temperature set in the appliance is
too low and the ambient tempera‐
ture is too high.
Set a higher temperature. Refer to
"Control panel" chapter.
Water flows on the rear plate of the
refrigerator.
During the automatic defrosting
process, frost melts on the rear
plate.
This is correct.
There is too much condensed water
inside the fridge.
Door was opened too frequently. Open the door only when necessa‐
ry.
Door was not closed completely. Make sure the door is closed com‐
pletely.
Stored food was not wrapped. Wrap food in suitable packaging be‐
fore storing it in the appliance.
This is normal that during summer
and autumn more condensation can
form due to the increased air and
food humidity. Fridge does not pro‐
duce any moisture. After this period,
the humidity in the fridge decreases
itself.
In summer and autumn, set the
warmer temperature in the refrigera‐
tor (approx. 6-7°C).
There are water drops on the glass
shelves.
There is too much moisture inside
the fridge.
Wipe the glass shelves with a cloth
to remove water drops.
Water flows inside the fridge. Food prevents the water from flow‐
ing into the water collector.
Make sure that food does not touch
the rear plate.
The water outlet is clogged. Clean the water outlet.
Water flows on the floor. The melting water outlet is not con‐
nected to the evaporative tray below
the appliance.
Attach the melting water outlet to
the evaporative tray.
Temperature cannot be set. The FastFreeze function is switched
on.
Switch off FastFreeze function man‐
ually, or wait until it deactivates au‐
tomatically. Refer to "FastFreeze
function" section.
The temperature in the appliance is
too low/too high.
The temperature is not set correctly. Set a higher/lower temperature.
The door is not closed correctly. Refer to the "Closing the door" sec‐
tion.
The food is too hot. Let the food cool down before stor‐
age.
Too much food is stored at the
same time.
Store less food at the same time.
The thickness of the frost is greater
than 4-5 mm.
Defrost the appliance.
The door has been opened often. Open the door only if necessary.
ENGLISH 27
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