Problem Possible cause Solution
The lamp does not work. The lamp is in stand-by
mode.
Close and open the door.
The lamp is defective. Contact the nearest Au‐
thorized Service Centre.
There is too much frost
and ice.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The gasket is deformed or
dirty.
Refer to "Closing the door"
section.
Food products are not
wrapped properly.
Wrap the food products
better.
Temperature is set incor‐
rectly.
Refer to "Control panel"
chapter.
Appliance is fully loaded
and is set to the lowest
temperature.
Set a higher temperature.
Refer to "Control panel"
chapter.
Temperature set in the ap‐
pliance is too low and the
ambient temperature is too
high.
Set a higher temperature.
Refer to "Control panel"
chapter.
There is too much frost
and ice on food products in
the refrigerator.
Food products are placed
too close to the tempera‐
ture sensor.
Keep a distance between
food products and the tem‐
perature sensor (a rectan‐
gular indent in the right
wall of the refrigerator be‐
tween the glass shelves).
Water flows on the rear
plate of the refrigerator.
During the automatic de‐
frosting process, frost
melts on the rear plate.
This is correct.
There is too much con‐
densed water on the rear
wall of the refrigerator.
Door was opened too fre‐
quently.
Open the door only when
necessary.
Door was not closed com‐
pletely.
Make sure the door is
closed completely.
Stored food was not wrap‐
ped.
Wrap food in suitable
packaging before storing it
in the appliance.
Water flows inside the re‐
frigerator.
Food products prevent the
water from flowing into the
water collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
The water outlet is clog‐
ged.
Clean the water outlet.
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