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User manual
6 Error codes
A fault in the program or in the machine is indicated by an error code on the display.
Some of these error codes can be solved easily without contacting service personnel.
Error
code
Text Cause/Action
11:1
NO WATER
Water level acknowledgement not reached in time.
Check that the water taps are open.
11:2
DOOR OPEN
Door position acknowledgement not received during program.
Open and close the door.
11:3
DOOR LOCK FAIL
Door position acknowledgement not received in time.
Open and close the door.
11:10
DRUM NOT DRAINED
Water level above established level after drain.
Check that the drain is not blocked. Try to restart the machine.
For other error codes or repeated error codes, disconnect the power for 30 seconds. If the error code keeps coming
back, contact authorized service personnel.
7 Maintenance
7.1 General
It is the responsibility of the owner of the machine/the laundry manager to make sure that maintenance is periodically
performed.
Note!
Lack of maintenance may deteriorate the performance of the machine and may cause damage to
components.
7.2 Time for maintenance
When the display is showing the message TIME FOR MAINTENANCE — contact the owner of the machine/the laundry
manager to perform maintenance (if available, a telephone number and/or a tag will also be displayed).
The machine can be used meanwhile. However, the message will keep coming back until the service is performed.
The message will disappear after about 30 seconds or if the control knob or any button is pressed.
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