11 ENGLISH
Problem Possible cause Solution
Water ows on the rear
plate of the refrigerator.
During the automatic
defrosting process, frost
defrosts on the rear plate.
This is correct.
Water ows into the
refrigerator.
The water outlet is
clogged.
Clean the water outlet.
Products prevent that
water ows into the water
collector.
Make sure that products
do not touch the rear
plate.
Water ows on the
ground.
The melting water outlet
does not ow in the
evaporative tray above the
compressor.
Attach the melting water
outlet to the evaporative
tray.
There is too much frost
and ice.
Products are not wrapped
properly.
Wrap the products better.
The door is not closed
correctly.
Refer to "Closing the
door".
The Temperature regulator
may be set incorrectly.
Set a higher temperature.
The temperature in the
appliance is too low.
The Temperature regulator
may be set incorrectly.
Set a higher temperature.
The temperature in the
appliance is too high.
The Temperature regulator
may be set incorrectly.
Set a lower temperature.
The door is not closed
correctly.
Refer to "Closing the
door".
The product temperature
is too high.
Let the product tem-
perature decrease to
room temperature before
storage.
Many products are stored
at the same time.
Store less products at the
same time.
The temperature in the
refrigeration is too high.
There is no cold air circula-
tion in the appliance.
Make sure that there is
cold air circulation in the
appliance.
The temperature in the
freezer is too high.
Products are too near to
each other.
Store products so that
there is cold air circulation.
The appliance does not
operate.
The appliance is switched
off.
Switch on the appliance.
The mains plug is not
connected to the mains
socket correctly.
Connect the mains plug to
the mains socket correctly.