Problem Possible cause/Solution
The machine does not fill:
The water tap is closed.
• Open the water tap.
The inlet hose is squashed or kinked.
• Check the inlet hose connection.
The filter in the inlet hose or the inlet valve filter are
blocked .
• Clean the water inlet filters. (See "Cleaning the
water inlet filters" for more details) .
The door is not properly closed.
• Close the door firmly .
The machine fills then empties immediately:
The end of the drain hose is too low.
• Refer to relevant paragraph in «Water drain-
age» section.
The machine does not empty and/or does not
spin:
The drain hose is squashed or kinked.
• Check the drain hose connection.
The drain filter is clogged.
• Clean the drain filter.
An option or a programme that ends with the wa-
ter still in the tub or a that eliminates all the spin-
ning phases has been selected.
• Select the draining or the spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
There is water on the floor:
Too much detergent or unsuitable detergent (cre-
ates too much foam) has been used.
• Reduce the detergent quantity or use another
one.
Check whether there are any leaks from one of
the inlet hose fittings. It is not always easy to see
this as the water runs down the hose; check to
see if it is damp.
• Check the water inlet hose connection.
The drain hose is damaged.
• Change it with a new one.
The cap on the emergency emptying hose has
not been replaced or the filter has not been prop-
erly screwed in after cleaning action.
• Put the cap back on the emergency emptying
hose or screw the filter fully in.
Unsatisfactory washing results:
Too little detergent or unsuitable detergent has
been used.
• Increase the detergent quantity or use another
one.
Stubborn stains have not been treated prior to
washing.
• Use commercial products to treat the stubborn
stains.
The correct temperature was not selected.
• Check if you have selected the correct tem-
perature.
Excessive laundry load.
• Introduce into the drum less laundry.
18 electrolux