Washer vibrates or is
too noisy
• Make sure that your washer is set on a level surface. If the surface is not level, adjust your
washer’s feet to level your washer.
• Make sure that your washer is not touching any other object.
• Make sure that the laundry load is balanced.
• During the spin process, if clothes are piled to one side of the tub, your washer may stop
because of the unbalance. Your washer tries up to three times to solve the problem
automatically. If the washer cannot solve the problem, try to manually redistribute clothes
inside the tub.
Washer stops
• Make sure that the power outlet is a working outlet.
• Check the fuse or reset the circuit breaker.
• Close the lid, then press the /Start Pause button to start your washer. For your safety, your
washer does not spin unless the lid is closed.
• Before your washer starts to fill, it makes a series of clicking noises to make sure that the lid is
locked and to do a quick drain.
• Sometimes your washer may pause between stages in the cycle. Wait to see if your washer
starts again.
• Disconnect the inlet hoses and clean the screens periodically. The hose filter screens may be
clogged.
Lid is locked or will
not open
• Press the /Start Pause button to pause the washer. You cannot open the lid if the washer is
• After you pause the washer, it may take a few seconds for the lid lock to release.
• If the lid is locked when your washer is not running, press the /Power button to turn on your
washer.
• If power fails while your washer is running, when power is restored, the lid unlocks. Your
washer waits three minutes, then runs the rest of the cycle.
Washer does not
drain or spin
• Check the fuse or reset the circuit breaker.
• Close the lid, then press the /Start Pause button to start your washer. For your safety, your
washer does not spin unless the lid is closed.
• Make sure that the drain hose is not kinked. Straighten as necessary.
• Make sure that the height of the drain hose is within specified limits. See Drainage
requirements on page 13.
• The pipes to your sewer system may be clogged. Contact a plumber or qualified repair
professional.
The water
temperature is not
correct
• Make sure that you have selected the correct temperature.
• Make sure that the water source faucets are fully opened.
• Make sure that the hoses are connected to the correct faucet and water intake connections on
your washer, then flush the lines. See Step 2: Connect the water hoses
on page 14.
• Disconnect the hoses and clean the screens. The hose filter screens may be clogged.
Load is too wet at
the end of the cycle
• Use a high-efficiency detergent to reduce over-sudsing. See Selecting a detergent
on page 22
.
• The load may be too small. Very small loads (one or two items) may become unbalanced and
not spin out completely.
Water leaks
• Make sure that all hose connections are tight. See Step 2: Connect the water hose on page 14
and Step 3: Connect the drain hose on page 17.
• Make sure that the end of the drain hose is correctly inserted and secured to the drainage
system. See Step 3: Connect the drain hose on page 17.
• Avoid overloading.
• Use a high-efficiency detergent to reduce over-sudsing. See Selecting a detergent on page 22.
Load has too many
suds
• Use a high-efficiency detergent to reduce over-sudsing. See Selecting a detergent
on page 22.
• If you have “soft” water, reduce the amount of detergent.
• For small or lightly soiled loads, reduce the amount of detergent.
Washer has an odor
Tub Clean cycle to clean the tub. See Cleaning the tub on page 26.
• Use a high-efficiency detergent to reduce over-sudsing. Excessive suds collect in nooks and
crannies and cause odor. See Selecting a detergent on page 22.
• Dry the interior of your washer after the total cycle has finished.
PROBLEM SOLUTION
• Periodically run a
USER MAINTENANCE INSTRUCTIONS
spinning
.
To Next Page
Loading...