TROUBLESHOOTING
If any trouble is encountered, first refer to the chart below. If the problem still exists,
please turn off the device and consult the local dealer or service station for repairing.
When the device is attacked by electric shock (e.g. lightning or static), or improper
operation, this unit may not work properly. Unplug the unit from the mains socket, then
plug and turn it on again after 30 seconds.
Problem
Reason
Solution
When press the POWER
SWITCH, the device is
not on.
Power plug is not
plugged in.
Make sure the power plug
is plugged in firmly.
No sound in one
or more channels.
Choose the correct
input source.
This device is
not working properly.
May inflect by strong
external noise(Such as
lightning, excessive static,
etc.) or improper operation.
Switch the device off,
unplug the unit from the
mains socket, then plug
and turn it on again after
30 seconds.
Sound disappeared
suddenly.
Because of short circuit,
circuit protects itself
automatically.
Switch the device off,
eliminate the trouble of
short-circuit faults then
switch on again.
Some speakers are silent.
Input audio cables are
connected incorrectly.
Connect the cables
correctly.
Audio cable is damaged.
Change a new audio cable.
The remote control
does not function.
The power of battery
is too low.
There is a big obstacle
between the remote
control and the device.
Inappropriate distance
or angle.
Sunlight or lighting (inverted
fluorescent lamps, etc.)
shines on the remote sensor
directly.
Replace the battery in the
remote control with a new
one.
Remove any obstacles.
Change the position
of the main device.
There are obstacles or
the distance is too far.
Change the location of
Bluetooth signal source
or remove obstacles.
The remote control sensor
at the front device is sensi-
tive to the remote control's
commands up to a maximum
of 5 meters and within a
maximum of a 30 arc.
Incorrect input source.
The sound is on and off from
time to time in Bluetooth
mode.
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