QUICK START GUIDE14 FOR SUPPORT, VISIT ELEMENTELECTRONICS.COM/SUPPORT 15
TROUBLESHOOTING
YOUR VACUUM
ORDER REPLACEMENT
PARTS FOR YOUR VACUUM
Notice: Thermal cutoff
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor
overheating.
If the vacuum suddently shuts off, proceed as follows: 1) Push the power switch to off and unplug the
vacuum. 2) Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose
or clogged lter. If these conditions are found, x them and wait at least 30 minutes before attempting
to use the vacuum. 3) After the 30 minute period, plug the vacuum back in and turn on the switch. If the
vacuum still does not work, call the Element support at 833.469.0875.
Problem Solution
Motor will not start
• Push plug securely into outlet, try another outlet
or check circuit breaker.
• Step on power switch to turn vacuum on.
• See detailed “thermal cut-off”
instructions above.
Vacuum cleaner does not clean oors
• Empty dust cup, clean and/or change lter.
• Clean or replace lter regularily to
maintain suction
• Check vacuum height adjustment knob position.
• Clean brushroll if needed. Page 12.
No suction at the end of the hose or want.
• See other solutions above.
• Remove clogs from the hose or
wand that restrict the airow. Page 10.
Burning smell; brushroll will not turn.
• Check brushroll for debris.
• Replace broken or out of shape belt. Page 13.
Vacuum is hard to push
• Adjust vacuum height knob to a higher position.
• Check brushroll for debris and clean if needed.
Page 11.
Pet (H)airBrush will not turn
• Check turbo brush for debris. Page 12.
To order replacement parts, contact Element support
at 833.469.0875 or visit elementelectronics.com
Image Part Name Part Number
3-in-1 tool
Pet (H)airBrush
Washable foam lter
Brushroll
Hose
Belt
Handle
XL dust cup
Upper and lower hooks
A0105
A0104
A0101
A0102
A0106
A0107
A0108
A0109
A0110
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