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Eltron TLP2642 - User Manual

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User’s Manual No. 980101-001 Rev. A
2642/3642 Series
Thermal Printers
User’s Manual
Models: LP2642 and TLP2642
LP3642 and TLP3642

Questions and Answers

  • M
    mary21Aug 6, 2025
    What to do if Eltron Printer printing stops and POWER indicator lights ORANGE?
    • P
      Philip ClarkAug 6, 2025
      If the printing stops and the POWER indicator lights up orange, here are a few things to consider: * Perform AutoSense gap sensor adjustment. * It could be a problem with the label stock; use only Eltron approved labels and tags. * There may be a label jam. * The memory might be insufficient for the label size; check the printer memory configuration.
  • R
    Rachel MooreAug 11, 2025
    Why does my Eltron Printer only print a partial label or skip a label?
    • S
      Scott HumphreyAug 11, 2025
      If your printer is only printing part of a label or skipping labels, consider the following: 1. Perform AutoSense gap sensor adjustment. 2. Check if a label is caught on the print head. 3. Ensure the print head is properly latched. 4. It may be a software problem; check the printer memory configuration.
  • T
    Timothy HodgesAug 16, 2025
    What to do if Eltron Printer appears to be working, but nothing is printed?
    • C
      Crystal FreemanAug 16, 2025
      If your printer seems to be working but nothing is being printed, try the following: * Verify that the labels are the correct type (direct thermal or thermal transfer). * For LP models, check that the roll is loaded with the direct thermal side facing up. * For TLP models, check that the ribbon is properly installed. * Clean the print head with a cleaning pen.
  • C
    Cheryl HarrisAug 21, 2025
    How to fix faded or poor quality printing on Eltron Printer?
    • S
      Stephen RuizAug 21, 2025
      To resolve faded or poor-quality printing, you can: * Clean the print head with a cleaning pen. * Adjust the print speed/darkness in the software.
  • A
    Amanda WuAug 27, 2025
    What to do if POWER indicator lights GREEN on Eltron Printer, but it will not print?
    • K
      Kayla RodriguezAug 27, 2025
      If the POWER indicator is green but the printer won't print, check the interface cable connections from the computer to the printer.
  • K
    Kathleen HughesAug 31, 2025
    How to fix Eltron Printer when POWER indicator does not light GREEN?
    • P
      palmerryanAug 31, 2025
      If the POWER indicator doesn't light up green when you turn the power switch to the ON position, check the power connections from the A.C. outlet to the power supply to the printer.

Summary

Foreword

Return Materials Authorization

Copyright Notice

Trademarks

Warranty Information

FCC Notice

Industry Canada Notice

Installation

Unpacking Your Printer

Instructions for unpacking the printer components and accessories.

Attach Power Supply

Step-by-step guide to connecting the power supply to the printer.

Attach Interface Cable

Procedure for connecting the printer to a computer using interface cables.

Memory Cartridge (Optional on 2642)

Guide for installing an optional memory cartridge into the 2642 model printer.

Apply Power

Steps to turn on the printer and check the power indicator status.

Install Software

Instructions for installing the printer driver and software from the diskette.

Operation

Using Your Printer

Overview of the printer's physical components and their functions.

Power Switch

Locating and operating the printer's power switch.

The FEED Control

How to use the FEED control for advancing labels and line feed operations.

The POWER Indicator

Understanding the meaning of different colors displayed by the POWER indicator.

Loading Labels or Tags

Detailed steps for loading various types of labels and tags into the printer.

Top Of Form Sensing

Explanation of how the printer detects the top of labels using gap or black line sensing.

AutoSense Gap Sensor Adjustment

Procedure for adjusting the gap sensor sensitivity for accurate label feeding.

Threading The Optional Label Dispenser

Instructions for setting up and using the optional label dispenser.

Cleaning The Print Head

Guide on how to clean the printer's print head using a cleaning pen.

Loading Transfer Ribbons (TLP Models Only)

Step-by-step instructions for loading transfer ribbons into TLP model printers.

Removing A Partially Used Transfer Ribbon

Procedure for safely removing and storing a partially used transfer ribbon.

Replacing the Printer Memory Backup Battery

Instructions for replacing the printer's internal memory backup battery.

Appendix A - Troubleshooting

Other Support Resources

Appendix B Accessories

Serial Interface Cable Wiring

Appendix C Using The Windows Printer Driver

Paper (Label) Size

Setting the correct paper or label size in the printer driver for accurate printing.

Media Choice Print Speed

Adjusting print speed for optimal performance with different label stocks.

Print Quality, Print Density

Configuring print darkness and density for best print results.

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Eltron TLP2642 Specifications

General IconGeneral
Resolution203 dpi (8 dots/mm)
Print MethodDirect Thermal
Memory8 MB DRAM, 4 MB Flash
Media Width0.75" (19 mm) to 2.36" (60 mm)
ConnectivityUSB, Serial, Parallel
Supported Barcode TypesCode 39, Code 128, Interleaved 2 of 5, Codabar, UPC-A, UPC-E, EAN-8, EAN-13, Postnet
Supported Media Typestag stock, wristbands
Operating Temperature41 to 104°F (5 to 40°C)
Storage Temperature-40° F (-40° C) to 140° F (60° C)

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