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Need help?Do you have a question about the Emerald EE-HWS-A1-220 and is the answer not in the manual?
Explains how Emerald heat pumps extract heat from the air for energy savings.
Information on warranty registration and its advantages.
Advice on airflow, cleaning, and professional servicing for optimal performance.
Details on monitoring, remote control, boost, and silent modes via the app.
Guide to automated control for energy savings and convenience.
Step-by-step guide and tips for Wi-Fi connection and issue resolution.
Explanation of controller buttons, icons, and basic operations.
Details on running modes, clock, timer settings, and unlock procedures.
Information on manual sterilization, defrosting, and Legionella protection.
Critical safety measures for installing and operating the heat pump.
Overview of heat pump dimensions, weights, and key components.
Guidance on selecting an appropriate site and minimum indoor requirements.
Instructions on how to safely move the heat pump to prevent damage.
Importance of proper ventilation for heat pump efficiency and operation.
Detailed steps for installing the base and ensuring correct airflow.
Details on cold water, hot water outlets, condensate drain, and TPR valve.
Procedures for checking the TPR valve and installing a tempering valve.
Steps for inspecting and replacing the tank anode for corrosion protection.
Steps for regular maintenance of the inner tank and heating element.
Instructions for properly filling and pressurising the system.
Electrical requirements, regulations, and the system's wiring diagram.
List of error codes and causes for compressor driver board failures.
How to check operational status and running values on the controller.
A comprehensive list of error codes and their descriptions.
Steps for adjusting, testing, and ensuring proper system function.
Procedures for refrigerant handling, filling, and leak testing.
Steps for compressor removal and general system maintenance.
Information on the heat pump's lifespan, kWh usage, and cost savings.
How the system prevents Legionella bacteria growth through daily cycles.
Details on the warranty provided for the heat pump.
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