Emerson 475 - Power Management and Battery Care

January 2011
UPGRADE PROCEDURE
© 2011, Emerson Process Management
www.fieldcommunicator.com
Page 11 of 11
Troubleshooting Tips
The following are possible errors that could occur after the updated System Card has been placed in the Field
Communicator and the communicator is updating to version 3.x:
Symptom Suggested Solution
General failure of upgrade Reboot the Field Communicator:
1) Press Fn and Backlight buttons
simultaneously.
2) Press the On/Off button to restart the
upgrade process.
General failure of upgrade 1) Remove the 375 Expansion Module.
2) Reboot the 375 Field Communicator.
System Update Tool displays a screen without
providing a “>>” button to go forward
1) Select Cancel.
2) Make sure Field Communicator is
plugged into AC Adapter.
3) Reboot the Field Communicator.
Field Communicator displays the message:
“ATTENTION – The unit did not boot up
properly…”
1) Select RETRY on the bottom left side
of the screen.
2) If RETRY did not fix the problem, select
REFLASH.
3) If RETRY and REFLASH did not fix the
problem, call
Field Communicator Technical
Support.
*To obtain an electronic copy of the latest manual,
click here for the 475 manual or click here for the 375
manual.
Emerson Process Management
Asset Optimization Division
12001 Technology Drive
Eden Prairie MN 55344 USA
T 1 (952) 828-3206
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