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Details the physical components of the GO Real-Time 4G/5G Tracker.
Instructions on accessing shipment data online after device activation.
Information on accessing the mobile application and its features.
Explains the meaning of different LED light colors for device status.
Illustrates a sample alert notification with shipment details.
Describes viewing shipment tracks on a detailed map.
Explains how to name a trip and receive temperature alerts.
Details on accessing in-depth shipment information like duration and kinetic temperature.
Guidance on placing trackers on pallets for temperature monitoring.
Advice on placing devices to avoid blocking cell signals.
Specifies battery compliance and supported cellular bands.
Lists regulatory and industry certifications.
Describes optimal operating conditions for humidity and temperature.
Details operational duration, IP rating, and sensor sensitivity.
Provides physical dimensions, weight, shelf life, and temperature range.
Addresses the meaning of different LED light indicators on the unit.
Guidance on activating trackers and interpreting network connectivity status.
Explains data reporting methods and device return procedures.
Addresses data communication challenges during ocean shipments.
Explains user management and alert customization options.
Interprets map data, red points, and retrieving raw sensor reports.
Describes how to modify trip details and reduce alert frequency.
Guides on monitoring active shipment data in the Oversight dashboard.
Lists the types of data reported by the device for monitoring.
Steps to follow if shipment information is not visible in Oversight.
Details on who to contact and what information to provide for assistance.
Provides phone, website, and email for technical support.
Mentions the availability of live chat support for immediate assistance.
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