Why does my Emery Thompson Freezer take so long to freeze?
If your Emery Thompson Freezer is taking longer than usual to freeze, it could be due to restricted airflow or dirty/blocked coils. Ensure adequate airflow around the unit and clean the coil area.
What to do if the dasher is not spinning in my Emery Thompson CB-350?
If the dasher in your Emery Thompson Freezer isn't spinning, it may be because the contents are frozen too stiff. Allow the contents to thaw and soften, or remove some of the product. Then, push the 'stop' button and attempt to restart the unit.
How to stop my Emery Thompson CB-350 from shaking while running?
If your Emery Thompson Freezer sways or shakes while running, the feet or mounting surface may be uneven. Adjust the feet so that each has equal pressure to stabilize the machine.
What to do if the door is leaking around the edges of my Emery Thompson Freezer?
If the door on your Emery Thompson Freezer is leaking around the edges, the door seal O-ring might be uneven or not fully seated in its groove. Remove the O-ring and reinstall it, ensuring it sits properly.
What to do if the dasher spins, but refrigeration will not run in my Emery Thompson CB-350 Freezer?
If the dasher is spinning, but the refrigeration isn't running in your Emery Thompson Freezer (with the refrigeration switch illuminated), the compressor may have tripped off. Turn off the switch, allow the unit to cool for at least one hour, and then try restarting it.
Why won't the door pull back on the studs of my Emery Thompson Freezer?
If the door of your Emery Thompson Freezer won't pull back on the studs and the blades are sticking out, the rear of the dasher might not be engaged in the drive motor socket. Rotate the dasher and push it backward to properly engage it.
Why is the sliding gate leaking on my Emery Thompson CB-350?
If the sliding gate on your Emery Thompson Freezer is leaking, the O-ring on the gate might not be in the gate groove or could be worn out, or the surfaces may not be correctly lubricated.
How to fix a squeaking noise when the dasher runs in my Emery Thompson CB-350?
If you hear a squeaking noise when the dasher runs in your Emery Thompson Freezer, ensure that the dasher shaft has been properly lubricated at the o-ring area.
What causes a grinding noise and build-up on cylinder walls in my Emery Thompson CB-350 Freezer?
If you hear a grinding noise while making product and notice build-up on the cylinder walls of your Emery Thompson Freezer, the blades may be installed incorrectly, or one or more blade springs could be missing.
Explains key terms like "original purchaser" and "Company" used within the warranty document.
Details what the warranty covers and exclusions such as labor and transportation costs.
Outlines proper usage and care to maintain warranty, avoiding misuse and unauthorized parts.
Describes the process for repairing or replacing faulty parts under the warranty terms.
Lists items not covered by the warranty, including consequential damages and specific failures.
Highlights safety features like the inlet spout lid and door discharge guard that must not be removed.
Precautions for plugging/unplugging the machine and avoiding distractions during operation.
Lists imperative "DO NOT" actions, such as operating with empty cylinders or wet hands.
Instructions for checking the carton and pallet for any signs of damage during shipment.
Step-by-step guide to safely detach the machine from its shipping pallet.
Requirements for a stable operating surface and minimum two-person lift.
How to attach the screw-in feet to the machine frame for stability.
Details on power cord plug type, circuit requirements, and amp specifications.
Crucial warning that the machine will not work if connected to a GFCI protected circuit.
Advises consulting local health inspectors for preferred cleaning and sanitizing methods.
Instructions for cleaning small, dishwasher-safe parts effectively.
Specifies which parts require cleaning daily or after one hour of food product contact.
Steps for reassembling the machine and ensuring it is sanitary before use.
Explains the function of the main pushbutton switch that energizes the refrigeration unit.
Describes the screen saver activation and how to interact with it to begin operation.
How to navigate from the home screen to choose actions like making ice cream or getting help.
Guides the user through selecting a product recipe from the available options.
Reference table for desired overrun, product name, and corresponding dasher speed.
Details of the start screen, including product name, dasher speed, and manual speed controls.
Explains the display during operation, including timer, pressure, and blade status.
How to navigate to help sections via the 'GET HELP' button.
Choosing the correct machine model from images to access model-specific help.
Lists categories of video tutorials available, such as Setup, Operation, and Maintenance.
Explains common and other alarm screens, their causes, and how to clear them.
Details the warning for product becoming too thick and the required actions.
How to access and exit hidden system screens by touching specific screen areas.
Simple cleaning instructions for the machine's stainless steel outer surfaces.
Table outlining the frequency for lubrication, part replacement, and sharpening tasks.
Explains the sequence of operations from powering on to product extraction.
Describes how components interact during operation and expected system pressure readings.
Explains the machine's wiring and the flow of electricity through its components.
Addresses common reasons why the machine might freeze solid, including user error.
Correct orientation of scraper blades to prevent operational issues and freezing.
Guidelines on minimum batch size and ingredient solids for proper freezing.
Visual identification and labeling of the machine's external components.
Visual identification and labeling of parts within the mix assembly.
Ingredients and step-by-step instructions for preparing Lemon Ice.
Ingredients and step-by-step instructions for preparing Coffee Ice Cream.
Ingredients and step-by-step instructions for preparing Bordeaux Wine Sorbet.
Ingredients and step-by-step instructions for preparing Fresh Mango Sorbet.
General| Model | CB-350 |
|---|---|
| Type | Batch Freezer |
| Power | 1.5 HP |
| Material | Stainless Steel |
| Refrigerant | R404A |
| Motor | 1.5 HP |
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