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If you wish to make a claim under the warranty, please observe the following:
Your inital contact in all service-related issues is the distributor stated on the invoice/receipt
from whom you purchased the product. The distributor will take care of everything else for you
in the event that servicing is required.
You can also contact us at
Please close all other pairing machinesand try again. Please wait more
seconds or restart the machine. Don't pair the device behinda wall or in
corner. Please keep the working space within 8 meters. Source the device
which named with eMoMo, pair it and password is 0000.
Bluetooth can not pair
Please make sure the music format should be in MP3 and WMA. Some
music format can not be played. Please make sure the SD/USB is in
goodcondition
SD/USB mode can not
work
Please make sure the music format should be in MP3 and WMA. Some
music format can not be played. Please make sure the music source is
in good condition. Please check the AUX cable is in good condition and
insert properly.
AUX mode can not
work.
iPod/iPhone not included.
Tel:+86 755 27643116 Fax:+86 755 27643115
America(North America, Central America, South America)
US-SERVICE@emomotech.com
Europe
EU- SERVICE@emomotech.com
Australia:
AUS- SERVICE@emomotech.com
Asia(including Russia & other territory):
ASIA- SERVICE@emomotech.com
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