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epiphan Pearl - User Manual

epiphan Pearl
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Epiphan Pearl
User Guide
Release 3.15.2
July 23, 2015
UG100-009

Table of Contents

Questions and Answers

  • M
    Michael MooreAug 15, 2025
    What to do if the epiphan DVR stream won't play in my media player?
    • M
      Melissa SextonAug 15, 2025
      Ensure that the Stream Type matches with the media player used and that you have the correct URL or SDP file for the player. If you still cannot see the stream, try disabling your local computer firewall.
  • U
    usuarezAug 18, 2025
    How to improve poor image quality on epiphan DVR?
    • J
      Joel FranklinAug 18, 2025
      Ensure the source resolution is used as the output or recorded resolution, because up-scaling and down-scaling can affect picture quality. Also, you can increase the Bitrate value and/or decrease the Limit frame rate value in the Encoding menu.
  • C
    Christine GoodmanAug 21, 2025
    Why does the epiphan DVR stream keep interrupting?
    • K
      kimberly10Aug 22, 2025
      Ensure the source resolution is used as the output or recorded resolution, because up-scaling and down-scaling can affect picture quality. Increase the Bitrate value and/or decrease the Limit frame rate value in the Encoding menu. Also, check network settings including filters, routers and application settings, because packet loss can result in stream failure.
  • K
    Kelly PerezAug 25, 2025
    What to do if epiphan DVR frames per second are lower than expected?
    • B
      Briana StanleyAug 25, 2025
      To fix this: 1. Increase the Limit frame rate value and/or decrease the Bitrate value in the Encoding menu. 2. Reduce the number of actions happening simultaneously on the system (i.e. if streaming, recording, and copying files, consider waiting to copy files until after streaming and recording are complete). 3. Enter a low negative value (i.e. -5) in the Frame Grabber's Vertical Shift field. 4. Reduce the number of channels encoding data. 5. Ensure a hardware-accelerated H.264 encoding preset is chosen for all channels.
  • D
    donna43Aug 28, 2025
    Why is there no sound from my audio source on epiphan DVR?
    • A
      Angela KleinAug 28, 2025
      Verify that you are using the correct audio input. Check the touchscreen interface for audio monitoring.
  • A
    andersondebraAug 31, 2025
    How to reduce noise in epiphan DVR audio output?
    • B
      buchanandanielAug 31, 2025
      Modify the Input Amplifier Volume parameter in the Audio menu. Start with setting it to 40% and reduce until the noise is no longer present.
  • D
    David HensonSep 4, 2025
    How to check video inputs on epiphan DVR?
    • M
      mullinsbarrySep 4, 2025
      Check each source's input from the source preview in the Web Interface. Check the touchscreen interface to view confidence monitoring for each channel.
  • S
    stephanie13Sep 7, 2025
    What to do if epiphan DVR firmware upgrade fails?
    • B
      banksmichelleSep 7, 2025
      Reboot the system and try again.
  • S
    Shannon HuntSep 10, 2025
    How to check if video inputs are being captured by Epiphan Switch?
    • K
      kaylanguyenSep 12, 2025
      To verify if the connected video inputs are being captured by your Epiphan Switch, you can check each source's input from the source preview in the Web Interface. Alternatively, use the touchscreen interface to view confidence monitoring for each channel.

Summary

What is Pearl?

Whats in the Box?

Details the contents of the Pearl system's package, including cables and adapters included.

Tech specs

Outlines the technical specifications for the Pearl system, covering video inputs, audio inputs, and video encoding.

Quick start

Get started quickly with auto channels

Provides basic steps to get a single video source configured as streamable and recordable output.

Connect to the admin interface

Guides on accessing the Pearl's web interface for configuration and monitoring.

PART 1: Setup

The admin interface

Explains how to access and use the web interface for system management.

User administration

Covers managing user accounts, privileges, and security settings.

Configure network settings

Details how to configure network parameters like IP address and DHCP.

Configure date and time

Instructions for setting and verifying the system's date, time, and time zone.

Pearls touch screen

Channel monitoring

Describes how to monitor channels, view previews, and audio levels on the touch screen.

Control recording

Explains how to start and stop recordings directly from the touch screen interface.

Configure the touch screen

Guides on customizing touch screen features like display, previews, and controls.

PART 2: Capture

What is a channel?

Explains the concept of channels for organizing and displaying captured content.

Create a simple channel

Walks through the basic setup of a channel with a single source.

Create a custom channel

Details creating custom channels with multiple sources, layouts, and elements.

Configure encoding

Covers modifying encoding settings like codec, frame size, and bitrate for stream optimization.

Troubleshoot capture

Provides solutions for common problems encountered during video input and capture.

PART 3: Stream

What is streaming?

Introduces streaming options and considerations for publishing content to users.

Stream to viewers

Explains how viewers can connect directly to the Pearl to view live streams.

Stream to a media player

Details streaming to devices like set-top boxes and Smart TVs using UPnP and SAP.

Stream content using UPnP

Guides on enabling and managing UPnP for device discovery and media streaming.

PART 4: Record

What is a recording?

Explains the basics of recording output from channels and recorders.

Record a channel via the web interface

Provides steps to start, stop, and configure recordings via the web interface.

Configure recording file size

Details how to set time and size limits for recording files.

File and recording transfer

Covers automatic file uploads (AFU) and manual file transfers to network storage or USB.

PART 5: Maintenance

Mobile; tablet operator interface

Describes using a tablet or mobile device for system monitoring and basic tasks.

Save and restore device configuration

Instructions for saving and loading system configurations for backup and recovery.

Perform factory reset

Guides on resetting the Pearl system back to its original factory settings.

Firmware upgrade

Details on checking for and installing new firmware revisions to update the system.

Storage disk maintenance

Covers procedures for checking and maintaining the system's storage drives.

Third party integration

Explains how to integrate the system with third-party tools using HTTP or RS-232 APIs.

epiphan Pearl Specifications

General IconGeneral
Recording ResolutionUp to 1080p
Streaming ProtocolsRTMP, RTSP, HLS
NetworkGigabit Ethernet
Video CodecsH.264
Audio CodecsAAC
Recording FormatsMP4, MOV

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