Epson C11CG92201N

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8. Open the document cover.

9. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a

little glass cleaner.

Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with

any force.

10. Close the document cover.

Main Page

Table of Contents3
ET-M3170 User's Guide13
Product Basics14
Using the Control Panel14
Control Panel Buttons and Lights15
The LCD Screen16
Status Icon Information16
Entering Characters on the LCD Screen17
Viewing Animations19
Changing LCD Screen Language21
Selecting the Date and Time22
Selecting Your Country or Region23
Adjusting Control Panel Sounds24
Preventing PC Connection Via USB25
Adjusting the Screen Brightness26
Product Parts Locations26
Product Parts - Front27
Product Parts - Inside29
Product Parts - Back30
Using Power Saving Settings30
Changing the Sleep Timer Settings31
Changing the Power off Timer Settings32
Epson Connect Solutions for Smartphones, Tablets, and more32
Setting up Epson Connect Services33
Using Epson Email Print34
Using the Epson Iprint Mobile App35
Using Epson Remote Print35
Using Epson Scan to Cloud36
Using Airprint37
Using Google Cloud Print37
Setting up Google Cloud Print on a Chromebook38
Android Printing Using the Epson Print Enabler39
Using the Mopria Print Service40
Using Fire os Printing40
Using Windows 10 Mobile Printing41
Using Epson Print and Scan App with Windows Tablets41
Voice-Activated Printing42
Wi-Fi or Wired Networking43
Network Security Recommendations43
Wi-Fi Infrastructure Mode Setup44
Selecting Wireless Network Settings from the Control Panel45
Wi-Fi Direct Mode Setup48
Connecting to a Mobile Device48
Enabling Wi-Fi Direct Mode (Simple AP)50
Modifying the Wi-Fi Direct Network Name or Password51
Wi-Fi Protected Setup (WPS)53
Using WPS to Connect to a Network53
Printing a Network Status Sheet54
Printing a Network Connection Report55
Network Connection Report Codes and Messages57
Changing or Updating Network Connections62
Accessing the Web Config Utility63
Changing a USB Connection to a Wi-Fi Connection63
Changing a Wi-Fi Connection to a Wired Network Connection63
Connecting to a New Wi-Fi Router64
Disabling Wi-Fi Features65
Loading Paper66
Loading Paper in the Cassette66
Loading Paper in the Rear Paper Feed Slot72
Paper Loading Capacity75
Double-Sided Printing Capacity77
Compatible Epson Papers78
Paper or Media Type Settings - Printing Software79
Selecting the Paper Settings - Control Panel79
Paper or Media Type Settings - Control Panel80
Selecting the Default Paper Source Settings81
Paper Source Settings Options81
Placing Originals on the Product83
Placing Originals on the Scanner Glass83
Placing Originals in the Automatic Document Feeder85
ADF Original Document Specifications88
Copying90
Copying Documents or Photos90
Copying Options91
Printing from a Computer93
Printing with Windows93
Selecting Basic Print Settings - Windows94
Paper Source Options - Windows96
Print Quality Options - Windows96
Multi-Page Printing Options - Windows96
Selecting Double-Sided Printing Settings - Windows97
Double-Sided Printing Options - Windows99
Print Density Adjustments - Windows100
Selecting Additional Layout and Print Options - Windows101
Custom Tone Correction Options - Windows103
Image Options and Additional Settings - Windows104
Header/Footer Settings - Windows104
Selecting a Printing Preset - Windows105
Selecting Extended Settings - Windows107
Extended Settings - Windows108
Printing Your Document - Windows109
Locking Printer Settings - Windows110
Locked Setting Options112
Selecting Default Print Settings - Windows113
Changing the Language of the Printer Software Screens114
Changing Automatic Update Options115
Printing with the Built-In Epson Driver - Windows 10 S116
Selecting Print Settings - Windows 10 S116
Printing on a Mac120
Selecting Basic Print Settings - Mac121
Paper Source Options - Mac124
Print Quality Options - Mac124
Selecting Page Setup Settings - Mac125
Selecting Print Layout Options - Mac126
Selecting Double-Sided Printing Settings - Mac126
Double-Sided Printing Options and Adjustments - Mac128
Selecting Printing Preferences - Mac128
Printing Preferences - Mac129
Printing Your Document - Mac130
Checking Print Status - Mac131
Printing from a Chromebook131
Cancelling Printing Using a Product Button132
Scanning133
Starting a Scan133
Starting a Scan Using the Product Control Panel133
Scanning to a Connected Computer134
Scanning to the Cloud136
Setting up a WSD Port (Windows 7/Windows Vista)138
Changing Default Scan Job Settings139
Starting a Scan Using the Epson Scan 2 Icon139
Starting a Scan from a Scanning Program142
Starting a Scan from a Smart Device144
Scanning in Epson Scan 2144
Additional Scanning Settings - Main Settings Tab147
Additional Scanning Settings - Advanced Settings Tab147
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2148
Image Format Options150
Scan Resolution Guidelines151
Faxing152
Connecting a Telephone or Answering Machine152
Setting up Fax Features156
Setting up Basic Fax Features156
Using the Fax Setup Wizard156
Selecting the Line Type158
Setting the Number of Rings to Answer159
Selecting Advanced Fax Settings160
Receive Settings - Fax161
Report Settings - Fax163
Basic Settings - Fax163
Security Settings - Fax165
Setting up the Fax Utility - Windows166
Setting up Fax Features Using the Fax Utility - Mac168
Setting up Contacts and Contact Groups169
Setting up Contacts Using the Product Control Panel170
Creating a Contact170
Editing or Deleting a Contact172
Creating a Contact Group173
Editing or Deleting a Contact Group175
Importing Contacts Using the Fax Utility - Windows176
Setting up Speed/Group Dial Lists Using the Fax Utility - Mac179
Sending Faxes181
Sending Faxes from the Product Control Panel181
Sending a Fax Using the Control Panel182
Fax Sending Options184
Sending a Fax at a Specified Time185
Dialing Fax Numbers from a Connected Telephone187
Sending Faxes Using the Fax Utility - Windows187
Sending Faxes Using the Fax Utility - Mac190
Receiving Faxes193
Fax Reception193
Receiving Faxes Automatically194
Receiving Faxes Manually194
Receiving a Fax by Polling195
Saving and Viewing Received Faxes196
Selecting Received Fax Options Using the Fax Utility - Windows197
Checking Fax Status200
Printing Fax Reports201
Fax Report Options201
Refilling Ink and Replacing the Maintenance Box203
Ink Safety Precautions203
Checking the Ink and Maintenance Box Levels205
Checking the Ink Level on Your Product205
Checking Maintenance Box Status on the LCD Screen206
Checking Ink and Maintenance Box Levels - Windows206
Checking Ink and Maintenance Box Levels - Mac208
Disabling Special Offers with Windows210
Purchase Epson Ink and Maintenance Box211
Ink Bottle and Maintenance Box Part Numbers212
Refilling the Ink Tank212
Maintenance Box Replacement217
Adjusting Print Quality219
Print Head Maintenance219
Print Head Nozzle Check219
Checking the Nozzles Using the Product Control Panel220
Checking the Nozzles Using a Computer Utility223
Print Head Cleaning226
Cleaning the Print Head Using the Product Control Panel226
Cleaning the Print Head Using a Computer Utility228
Power Cleaning231
Power Cleaning Using the Product Control Panel231
Power Cleaning Using a Computer Utility232
Print Head Alignment234
Aligning the Print Head Using the Product Control Panel234
Cleaning the Paper Guide235
Cleaning the Print Head Path236
Checking the Number of Sheets239
Checking the Sheet Counter - Windows240
Checking the Sheet Counter - Mac241
Cleaning and Transporting Your Product242
Cleaning Your Product242
Cleaning the Paper Rollers246
Transporting Your Product248
Solving Problems253
Checking for Software Updates253
Product Status Messages254
Message Appears Prompting You to Reset the Ink Level255
Running a Product Check256
Resetting Control Panel Defaults258
Solving Setup Problems258
Product Does Not Turn on or off259
Noise after Filling the Ink259
Software Installation Problems259
Solving Network Problems260
Product Cannot Connect to a Wireless Router or Access Point260
Network Software Cannot Find Product on a Network262
Product Does Not Appear in Mac Printer Window263
Wireless Network Connection Is Unstable on a Mac263
Wired Network Connection Becomes Unstable264
Cannot Print over a Network264
Cannot Scan over a Network266
Solving Copying Problems267
Product Makes Noise, but Nothing Copies267
Product Makes Noise When It Sits for a While268
Solving Paper Problems268
Paper Feeding Problems268
Paper Jam Problems in the Front of the Product269
Paper Jam Problems Inside the Product271
Paper Jam Problems in the Rear Cover272
Paper Jams in the Automatic Document Feeder275
Paper Ejection Problems278
Solving Problems Printing from a Computer279
Nothing Prints279
Product Icon Does Not Appear in Windows Taskbar280
Printing Is Slow281
Solving Page Layout and Content Problems282
Inverted Image283
Too Many Copies Print283
Blank Pages Print283
Incorrect Margins on Printout284
Incorrect Characters Print285
Incorrect Image Size or Position285
Slanted Printout286
Solving Print Quality Problems286
White or Dark Lines in Printout287
Blurry or Smeared Printout288
Faint Printout or Printout Has Gaps290
Grainy Printout291
Solving Scanning Problems292
Scanning Software Does Not Operate Correctly292
Cannot Start Epson Scan 2293
Scanning Is Slow294
Solving Scanned Image Quality Problems294
Image Consists of a few Dots Only294
Line of Dots Appears in All Scanned Images295
Straight Lines in an Image Appear Crooked295
Image Is Distorted or Blurry295
Image Colors Are Patchy at the Edges296
Image Is too Dark296
Back of Original Image Appears in Scanned Image296
Ripple Patterns Appear in an Image296
Scanned Image Colors Do Not Match Original Colors297
Scanned Image Edges Are Cropped297
Characters Are Not Recognized During Conversion to Editable Text (OCR)297
Solving Faxing Problems298
Cannot Send or Receive Faxes298
Cannot Receive Faxes with a Telephone Connected to Your Product300
Fax Memory Full Error Appears301
Fax Quality Is Poor301
Sent Fax Is Received in an Incorrect Size302
Received Fax Is Not Printed302
Uninstall Your Product Software303
Uninstalling Product Software - Windows303
Uninstalling Product Software - Mac304
Where to Get Help305
Technical Specifications306
Windows System Requirements306
Mac System Requirements307
Paper Specifications308
Printable Area Specifications309
Scanning Specifications310
Fax Specifications311
Automatic Document Feeder (ADF) Specifications312
Ink Specifications313
Dimension Specifications313
Electrical Specifications314
Environmental Specifications314
Interface Specifications314
Network Interface Specifications315
Safety and Approvals Specifications316
Notices317
Important Safety Instructions317
General Product Safety Instructions317
LCD Screen Safety Instructions319
Wireless Connection Safety Instructions319
Telephone Equipment Safety Instructions320
FCC Compliance Statement320
Binding Arbitration and Class Waiver323
Trademarks326
Copyright Notice327
Libtiff Software Acknowledgment327
A Note Concerning Responsible Use of Copyrighted Materials328
Default Delay Times for Power Management for Epson Products328
Copyright Attribution328

Epson C11CG92201N - Page 244

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