Epson EB-575Wi - Troubleshooting

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Troubleshooting

This chapter describes how to identify problems and what to do if a problem is found.

Main Page

Notations Used in this Guide2
Table of Contents3
Introduction7
Projector Features8
Interactive Features (Easy Interactive Function) (EB-595Wi/Eb-585Wi/Eb-575Wi Only)8
Enabling Projection from a Short Distance8
Connecting to a Network and Projecting Images from the Computer's Screen8
Enhanced Security Functions9
Enlarge and Project Your Files with the Document Camera9
Part Names and Functions11
Front/Side11
Top/Side12
Interface13
Base14
Attaching the Feet (Only Models with Feet Supplied)15
Control Panel16
Remote Control17
Replacing the Remote Control Batteries19
Remote Control Operating Range20
Interactive Pen (EB-595Wi/Eb-585Wi/Eb-575Wi Only)20
Replacing the Battery for the Interactive Pen21
Replacing the Tip of the Interactive Pen22
Pen Tray (EB-595Wi/Eb-585Wi/Eb-575Wi Only)23
Touch Unit (EB-595Wi Only)23
Front23
Rear24
Preparing the Projector25
Installing the Projector26
Installation Methods26
When Using the Interactive Features (EB-595Wi/Eb-585Wi/Eb-575Wi Only)27
Setting up the Touch Unit (EB-595Wi Only)28
Connecting Equipment29
Connecting a Computer29
Connecting a Smartphone or Tablet Device31
Connecting Image Sources32
Connecting USB Devices35
Connecting a Microphone37
Connecting External Equipment38
Connecting a LAN Cable40
Installing the Optional Wireless LAN Unit41
Connecting Multiple Projectors (EB-595Wi/Eb-585Wi/Eb-575Wi Only)42
Basic Usage44
Projecting Images45
Getting Ready to Project45
Automatically Detect Input Signals and Change the Projected Image (Source Search)46
Switching to the Target Image Using the Remote Control47
Projecting with USB Display48
System Requirements48
Connecting for the First Time49
Uninstalling50
Adjusting Projected Images52
Correcting Keystone Distortion52
H/V-Keystone52
Quick Corner53
Adjusting the Image Size55
Adjusting the Position of the Image (Image Shift)55
Adjusting the Vertical Position of the Image (Models Supplied with the Feet Only)56
Raising the Height of the Image56
Lowering the Height of the Image56
Adjusting the Horizontal Position of the Image (Models Supplied with the Feet Only)56
Correcting the Focus57
Adjusting the Volume59
Selecting the Projection Quality (Selecting Color Mode)60
Setting Auto Iris60
Changing the Aspect Ratio of the Projected Image61
Changing Methods61
Changing the Aspect Mode (EB-595Wi/Eb-585Wi/Eb-585W/EB-575Wi/Eb-575W Only)61
Changing the Aspect Mode (EB-580/EB-570 Only)63
Using the Interactive Features64
Interactive Feature Modes65
Drawing on a Projected Image (Annotation Mode)66
Using the Projected Screen as a Whiteboard (Whiteboard Mode)67
Controlling Computer Features from a Projected Screen (Computer Interactive Mode)68
Computer Interactive Mode System Requirements68
Using Computer Interactive Mode68
Easy Interactive Driver System Requirements (os X Only)71
Installing Easy Interactive Driver on os X72
Using the Interactive Pens73
Pen Calibration74
Calibrating Automatically75
Calibrating Manually76
Adjusting the Pen Operation Area78
Using Your Finger for Interactive Touch Operations80
Only)80
Safety Instructions for Interactive Touch Operations80
Laser Warning Labels80
Using Interactive Touch Operations with Your Finger81
Calibrating for Touch Operations with Your Finger82
Interacting with the Screen86
Switching the Interactive Mode86
Annotation Mode and Whiteboard Mode Toolbars87
Selecting Line Width and Color88
Selecting Whiteboard Templates89
Projector Control Toolbar89
Selecting Network Device Display from the Projector Control Toolbar90
Using the Interactive Features over a Network92
Precautions When Connecting to a Projector on a Different Subnet92
Windows Pen Input and Ink Tools94
Enabling Windows Pen Input and Ink Features94
Using Windows Pen Input and Ink Features95
Useful Functions96
Projection Functions97
Projecting Images Stored on a USB Storage Device (PC Free)97
Specifications for Files that Can be Projected Using PC Free97
PC Free Examples97
PC Free Operating Methods98
Projecting the Selected Images or Movies99
Projecting Image Files in a Folder in Sequence (Slideshow)100
Image File Display Settings and Slideshow Operation Settings101
Hiding the Image and Sound Temporarily (A/V Mute)102
Freezing the Image (Freeze)102
Pointer Function (Pointer)103
Enlarging Part of the Image (E-Zoom)103
Using the Remote Control to Operate the Mouse Pointer (Wireless Mouse)104
Saving a User's Logo106
Saving User Pattern108
Security Functions110
Managing Users (Password Protection)110
Kinds of Password Protection110
Setting Password Protection110
Entering the Password111
Restricting Operation (Control Panel Lock)112
Anti-Theft Lock113
Installing the Wire Lock113
Monitoring and Controlling114
About Easymp Monitor114
Message Broadcasting114
Changing Settings Using a Web Browser (Web Control)114
Projector Setup114
Displaying the Web Control Screen115
Displaying the Web Remote Screen115
Using the Mail Notification Function to Report Problems116
Reading Error Notification Mail117
Management Using SNMP117
ESC/VP21 Commands118
Command List118
Cable Layouts118
About Pjlink119
About Crestron Roomview120
Operating a Projector from Your Computer120
Configuration Menu124
Using the Configuration Menu125
List of Functions126
Configuration Menu Table126
Network Menu127
Image Menu128
Signal Menu129
Settings Menu131
Extended Menu132
Easy Interactive Function Setting Items135
Network Menu136
Notes on Operating the Network Menu137
Soft Keyboard Operations137
Basic Menu138
Wireless LAN Menu139
Security Menu140
Wired LAN Menu141
Mail Menu142
Others Menu143
Reset Menu144
ECO Menu144
Info Menu (Display Only)145
Reset Menu146
Performing Batch Setup for Multiple Projectors147
Troubleshooting148
Using the Help149
Problem Solving150
Reading the Indicators150
When the Indicators Provide no Help154
Problems Relating to Images155
No Images Appear155
Moving Images Are Not Displayed (Only the Moving Image Portion Turns Black)156
Projection Stops Automatically156
The Message Not Supported Is Displayed156
The Message no Signal Is Displayed157
Images Are Fuzzy, out of Focus, or Distorted157
Interference or Distortion Appear in Images158
The Mouse Cursor Flickers (Only When Projecting USB Display)159
The Image Is Truncated (Large) or Small, or the Aspect Is Not Suitable159
Image Colors Are Not Right160
Images Appear Dark160
Problems When Projection Starts161
The Projector Does Not Turn on161
Problems with the Interactive Features (EB-595Wi/Eb-585Wi/Eb-575Wi Only)161
Cannot Draw on the Projected Screen161
Cannot Operate a Computer from the Projected Screen after Connecting to the Computer162
The Message an Error Occurred in the Easy Interactive Function. Is Displayed162
Computer's Mouse Does Not Work Correctly163
The Interactive Pen Does Not Work163
The Response Time for the Interactive Pen Is Slow (Only When Projecting USB Display)164
Cannot Perform Touch Operations Correctly (EB-595Wi Only)164
Cannnot Adjust the Angle of Touch Unit (EB-595Wi Only)165
The Dot Moves Automatically or Does Not Move to the Next Position During Calibrating Manually165
Other Problems165
No Sound Can be Heard or the Sound Is Faint165
No Sound Can be Heard from the Microphone166
There Is Noise in the Audio (Only When Projecting USB Display)166
The Remote Control Does Not Work167
I Want to Change the Language for Messages and Menus167
Mail Is Not Received Even if an Error Occurs with the Projector167
Cannot Change Settings Using a Web Browser168
About Event ID169
Maintenance170
Cleaning171
Cleaning the Projector's Surface171
Cleaning the Projection Window171
Cleaning the Obstacle Sensor171
Cleaning the Air Filter172
Replacing Consumables175
Replacing the Lamp175
Lamp Replacement Period175
How to Replace the Lamp176
Resetting the Lamp Hours179
Replacing the Air Filter179
Air Filter Replacement Period179
How to Replace the Air Filter179
Appendix183
Optional Accessories and Consumables184
Optional Accessories184
Consumables184
Screen Size and Projection Distance185
Projection Distance (for EB-595Wi/Eb-585Wi/Eb-585W/EB-575Wi/Eb-575W)185
Projection Distance (for EB-580/EB-570)186
Supported Monitor Displays188
Supported Resolutions188
Computer Signals (Analog RGB)188
Component Video188
Composite Video188
HDMI Input Signal188
MHL Input Signal189
Specifications190
Projector General Specifications190
Appearance196
Glossary198
General Notes200
Wireless Telegraphy Act Regulations200
About Notations200
General Notice201

Epson EB-575Wi - Troubleshooting

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